|
Bill,
Although DV Rack was initially intended mostly for field production, we've had a lot of beta testers wanting to use it for more things. We're planning to implement a clip import function in the near future.
It's odd that your DSR deck isn't working. I believe that DV Rack has been tested with a variety of DSR series VTRs and works fine. The software doesn't try to make any distinction between a deck or camera. If it's DV on a Firewire port, DV Rack tries to read it.
During the public beta we had a couple of people with some fairly unusual DV devices (like high-end transcoders etc.) that weren't recognized. The problem was that some devices wanted slightly different flavors of a "Start" command (as in "start giving us video on the port"). We made some changes in the 1.0 version to increase the range of devices we're able to read from. As far as I know, at this point everything works.
We'd certainly like to understand what's going on with your DSR 20. If you'd be willing to work with our QA folks via direct email and phone to sort it out, please email John Merlino at jmerlino@seriousmagic.com and include a copy of this post. John will ask you for some diagnostic information and may want to you to try some specific things.
Thanks,
--- Mark
__________________
www.seriousmagic.com
|