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The click is caused by the counter spring engaging. It's by design so there's not much you can do about it. I just picked one up and it works well with my HVX. I set it up by the manual; loosened all locks and set the counter spring to zero. Balance the camera so it doesn't tilt fore or aft, then set the counter spring on 3 and add a little drag to keep it from drifting. Works well for me so far! Of course it's only a few weeks old so we'll see how long it lasts.
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