Avid Xpress video playback problem

Erhan Gucel · June 8th, 2008, 09:43 PM

Hi,

i have Avid Xpress Pro 5.7.5
I have problem, When I try to play my footage (XDCAM media .mp4) on source window or composer window, or in Basic toolset, I can hear sound but cant see the video. If I pause it, frame updated to the last frame.

This problem is happening in 5.7.5 version. I tried 5,8 and the videos plays fine.

But I need to use 5.7.5

I think its a hardware issue. My system specs:
DELL XPS 1530
Core 2 Duo T7250 2.0 GHZ
2 GB Ram
8600M GT 256 mb
Quicktime 7.2
nVidia 175.63 display drivers (I tried 162.18 too)

So I check the changelog of the 5.8 and it says "Version 5.8 adds support for: Mac OS 10.4.10, Apple QuickTime 7.2 and new CPU’s including Mac and PC notebooks"

Maybe my GPU is newer for 5.7.5? Or is there any other way to solve this?

Richard Alvarez · June 8th, 2008, 11:57 PM

MIght be the wrong Quicktime version?

Mike Meyerson · June 9th, 2008, 09:41 AM

You're video card isn't one of the "avid approved" cards, but since it will work on Xpro 5.8, I would think that it's an Avid/software issue, not hardware.

Why not just use 5.8 if it works? Why would you need to use 5.7? Maybe it was a bug that was fixed in 5.8.

The correct quicktime version for XPro 5.7 is 7.2 and Xpro 5.8 is 7.3. The correct Nvidia driver is 91.85. (see link below)... Make sure you're using the Nvidia drivers that came with your Xpro software (in the goodies folder I believe, you can also download them from the link below).

http://avidtechnology.custhelp.com/c...i=&p_topview=1

Erhan Gucel · June 11th, 2008, 12:41 PM

5.8 giving me "buffer overrun" errors, So that is also annoying too. But with 5.7.5 its fine, everything is working except the video playback. I need to solve this.

Mike Meyerson · June 11th, 2008, 03:44 PM

Did you try installing Nvidia driver 91.85?

You could also try transcoding to Avid's DNxHD resolution.

Erhan Gucel · June 11th, 2008, 05:45 PM

I solved the problem by editing my display drivers .ini file and enabling VMR. Now vieos are a abit bright but at least Avid works well now.

Richard Alvarez · June 11th, 2008, 06:27 PM

By "Bright" do you mean the overlay is too bright? You can adjust that in the card settings too.

Erhan Gucel · June 11th, 2008, 07:49 PM

Yes I change the settings to match as normal as it should be. But it would have been better if it has the same color and brightness/contrast ratio as the source.

Because project will be shown on TV. I'm a bit worried :)

EDIT: By saying the brightness/contrast thing, I mean, when I play the footage in AVID, the brightness/contrast changes and it goes bright. And when it stops it goes back to normal settings. Its strange

Richard Alvarez · June 11th, 2008, 07:55 PM

You have to balance your overlay. Use a set of colorbars. You should have full controll over the whole range of color/brightness/gama/hue etc.

Now, you should have an EXTERNAL monitor for specific color correction anyway - NTSC here in the US. Not sure what you're running in Istanbul ;)

But yes, final color correction should be done on a broadcast quality monitor prior to sending it off for broadcast.

Erhan Gucel · June 12th, 2008, 09:24 PM

Turkey uses PAL system :). But I'm in London right now (also PAL).
Thanks for the advise.

June 8th, 2008, 09:43 PM	#1
Erhan Gucel Regular Crew Join Date: Mar 2007 Location: Istanbul Posts: 31	Avid Xpress video playback problem Hi, i have Avid Xpress Pro 5.7.5 I have problem, When I try to play my footage (XDCAM media .mp4) on source window or composer window, or in Basic toolset, I can hear sound but cant see the video. If I pause it, frame updated to the last frame. This problem is happening in 5.7.5 version. I tried 5,8 and the videos plays fine. But I need to use 5.7.5 I think its a hardware issue. My system specs: DELL XPS 1530 Core 2 Duo T7250 2.0 GHZ 2 GB Ram 8600M GT 256 mb Quicktime 7.2 nVidia 175.63 display drivers (I tried 162.18 too) So I check the changelog of the 5.8 and it says "Version 5.8 adds support for: Mac OS 10.4.10, Apple QuickTime 7.2 and new CPU’s including Mac and PC notebooks" Maybe my GPU is newer for 5.7.5? Or is there any other way to solve this?

June 11th, 2008, 03:44 PM	#5
Mike Meyerson Regular Crew Join Date: Apr 2003 Location: mahopac, NY Posts: 190	Did you try installing Nvidia driver 91.85? You could also try transcoding to Avid's DNxHD resolution. __________________ www.AbsoluteMotionVideo.com

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June 8th, 2008, 11:57 PM	#2
Richard Alvarez Inner Circle Join Date: Sep 2002 Location: San Mateo, CA Posts: 3,512	MIght be the wrong Quicktime version?

June 9th, 2008, 09:41 AM	#3
Mike Meyerson Regular Crew Join Date: Apr 2003 Location: mahopac, NY Posts: 190	You're video card isn't one of the "avid approved" cards, but since it will work on Xpro 5.8, I would think that it's an Avid/software issue, not hardware. Why not just use 5.8 if it works? Why would you need to use 5.7? Maybe it was a bug that was fixed in 5.8. The correct quicktime version for XPro 5.7 is 7.2 and Xpro 5.8 is 7.3. The correct Nvidia driver is 91.85. (see link below)... Make sure you're using the Nvidia drivers that came with your Xpro software (in the goodies folder I believe, you can also download them from the link below). http://avidtechnology.custhelp.com/c...i=&p_topview=1

June 11th, 2008, 12:41 PM	#4
Erhan Gucel Regular Crew Join Date: Mar 2007 Location: Istanbul Posts: 31	5.8 giving me "buffer overrun" errors, So that is also annoying too. But with 5.7.5 its fine, everything is working except the video playback. I need to solve this.

June 11th, 2008, 05:45 PM	#6
Erhan Gucel Regular Crew Join Date: Mar 2007 Location: Istanbul Posts: 31	I solved the problem by editing my display drivers .ini file and enabling VMR. Now vieos are a abit bright but at least Avid works well now.

June 11th, 2008, 06:27 PM	#7
Richard Alvarez Inner Circle Join Date: Sep 2002 Location: San Mateo, CA Posts: 3,512	By "Bright" do you mean the overlay is too bright? You can adjust that in the card settings too.

June 11th, 2008, 07:49 PM	#8
Erhan Gucel Regular Crew Join Date: Mar 2007 Location: Istanbul Posts: 31	Yes I change the settings to match as normal as it should be. But it would have been better if it has the same color and brightness/contrast ratio as the source. Because project will be shown on TV. I'm a bit worried :) EDIT: By saying the brightness/contrast thing, I mean, when I play the footage in AVID, the brightness/contrast changes and it goes bright. And when it stops it goes back to normal settings. Its strange

June 11th, 2008, 07:55 PM	#9
Richard Alvarez Inner Circle Join Date: Sep 2002 Location: San Mateo, CA Posts: 3,512	You have to balance your overlay. Use a set of colorbars. You should have full controll over the whole range of color/brightness/gama/hue etc. Now, you should have an EXTERNAL monitor for specific color correction anyway - NTSC here in the US. Not sure what you're running in Istanbul ;) But yes, final color correction should be done on a broadcast quality monitor prior to sending it off for broadcast.

June 12th, 2008, 09:24 PM	#10
Erhan Gucel Regular Crew Join Date: Mar 2007 Location: Istanbul Posts: 31	Turkey uses PAL system :). But I'm in London right now (also PAL). Thanks for the advise.