Oh no! My baby is injured!

Marco Leavitt · September 6th, 2005, 08:14 PM

My Optura 60 won't power up all the way. If I insert a tape I can get it to operate in VCR mode, but in camera mode, it doesn't get past the title screen. The Canon logo comes up, and that's it. Even weirder, it won't shut down. When you turn it off, nothing happens. Anybody seen this before? Is there a way to get it to reset? This camera is barely two weeks old. :(

Michael Wisniewski · September 6th, 2005, 11:08 PM

Sorry to hear that Marco, definitely exchange it right away, it is not working properly.

Marco Leavitt · September 24th, 2005, 08:33 PM

I seem to be plagued with equipment problems lately. My mixer died today too. Damn! Anyway, I sent back the other Optura and the vendor sent me out a new one. Something weird happens in record mode. The LCD image is split exactly in half (there's a visible line running down the center) and on the right side the image is slightly courser and noisier. This is visible on a monitor as well. As bad as it's sounds, it's barely noticeable. In fact, in most situations you can't see it all but. When you fill the screen with a solid, dark image, you can just make it out. It doesn't appear to be recording to tape. Is this just an Optura quirk? I didn't notice it on the last one. Should I send it back?

Chris Hurd · September 24th, 2005, 08:59 PM

Should not be happening -- send it back!

David Ennis · September 30th, 2005, 12:47 PM

You might want to try the reset button first. Microprocessors get into wierd states sometimes.

September 6th, 2005, 08:14 PM	#1
Marco Leavitt Inner Circle Join Date: Jul 2002 Location: Albany, NY 12210 Posts: 2,152	Oh no! My baby is injured! My Optura 60 won't power up all the way. If I insert a tape I can get it to operate in VCR mode, but in camera mode, it doesn't get past the title screen. The Canon logo comes up, and that's it. Even weirder, it won't shut down. When you turn it off, nothing happens. Anybody seen this before? Is there a way to get it to reset? This camera is barely two weeks old. :(

September 6th, 2005, 11:08 PM	#2
Michael Wisniewski Wrangler Join Date: Jul 2002 Location: New York, NY Posts: 2,205 Images: 32	Sorry to hear that Marco, definitely exchange it right away, it is not working properly. __________________ Your instruments: your voice, your body, your imagination. For quick answers: Search dvinfo.net \| The best in the business: dvinfo.net Sponsors

September 24th, 2005, 08:59 PM	#4
Chris Hurd Obstreperous Rex Join Date: Jan 2001 Location: San Marcos, TX Posts: 21,369 Images: 535	Should not be happening -- send it back! __________________ CH Search DV Info Net for quick answers \| The best in the business: DV Info Net Sponsors \| ...Tuesday is Soylent Green Day!

September 30th, 2005, 12:47 PM	#5
David Ennis Fred Retread Join Date: Jul 2004 Location: Hartford, CT Posts: 1,215	You might want to try the reset button first. Microprocessors get into wierd states sometimes. __________________ "Nothing in the world can take the place of persistence..." - Calvin Coolidge "My brain is wired to want to know how other things are wired." - Me

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September 24th, 2005, 08:33 PM	#3
Marco Leavitt Inner Circle Join Date: Jul 2002 Location: Albany, NY 12210 Posts: 2,152	I seem to be plagued with equipment problems lately. My mixer died today too. Damn! Anyway, I sent back the other Optura and the vendor sent me out a new one. Something weird happens in record mode. The LCD image is split exactly in half (there's a visible line running down the center) and on the right side the image is slightly courser and noisier. This is visible on a monitor as well. As bad as it's sounds, it's barely noticeable. In fact, in most situations you can't see it all but. When you fill the screen with a solid, dark image, you can just make it out. It doesn't appear to be recording to tape. Is this just an Optura quirk? I didn't notice it on the last one. Should I send it back?