Question about Panasonic rebate offer

William Reliford · June 24th, 2008, 02:48 PM

Okay, I've been burned few times on rebate offers (Not from Panasonic so far) so I want to make sure I get this one right. I am about to send in the paper work for the 2K rebate offer on the HPX500. The instructions stipulate and I quote: "...return this completed form, including the serial number label, along with a copy of your dealer's invoice...."

My question is about the "serial number label" part. What label? Are they asking for the serial number off the camera's label? Is there a label on the box like a UPC code the I am to cut off and include with the paper work? What exactly are they asking for. Believe me, I don't want to screw up a 2k rebate hence why I am asking for clarification here. What has been your experience?

Thanks
William

William Reliford · June 24th, 2008, 03:45 PM

Okay....I sovled it.

Gary Chavez · June 25th, 2008, 10:46 AM

How?
trying to get one of these cams before the offer ends.

Jan Crittenden Livingston · June 25th, 2008, 10:54 AM

There is a UPC code on the box that has the serial number on it. Be sure to mail in every thing.

Best,

jan

Derek Nickell · June 26th, 2008, 12:04 AM

Anyone got their rebate back yet? And if so how long did it take? I sent mine about 2 and half weeks ago.

William Reliford · June 26th, 2008, 08:09 AM

The problem I had is that there was no sticker on the box that our camera came in. On close examination, there appeared to be something removed from the box but I could not tell what it was. I called the number on the rebate form and Panasonic rebate customer service person (Michelle) said to take a picture of the actual serial number tag on the camera and that should be enough. I documented our conversation and did as she instructed. I have my fingers crossed. The rebate form indicated that it will take 4-6 weeks for processing. We will see.

Now that I am thinking about it. I am wondering if the box was reused? Why would that be the case? I got the camera from B&H Photo. I am going to look to see if the box was actually reused. Now, that would be strange. It would explain why I have a missing sticker.

Gary Chavez · July 22nd, 2008, 01:31 PM

...it's either going great, or poorly.

I got hung up on the registration process at stage 3.
The site said they would get back to me in an email after they verify ship date and sale date of my specific camera.
That was 3 days ago.
Anyone have info/experience to share about the length of the registration process or this particular hang up?

Derek Nickell · August 6th, 2008, 12:28 PM

Got the rebate in the mail July31st.

Jan Crittenden Livingston · August 8th, 2008, 06:36 PM

Hey, it does occur that sometimes boxes do get switched at the dealership. Make sure that the serial number on the UPC label matches your camera. If not, take a digital picture and send that in with a printout of this thread.

Best,

Jan

June 24th, 2008, 02:48 PM	#1
William Reliford New Boot Join Date: Feb 2008 Location: Indiana Posts: 19	Question about Panasonic rebate offer Okay, I've been burned few times on rebate offers (Not from Panasonic so far) so I want to make sure I get this one right. I am about to send in the paper work for the 2K rebate offer on the HPX500. The instructions stipulate and I quote: "...return this completed form, including the serial number label, along with a copy of your dealer's invoice...." My question is about the "serial number label" part. What label? Are they asking for the serial number off the camera's label? Is there a label on the box like a UPC code the I am to cut off and include with the paper work? What exactly are they asking for. Believe me, I don't want to screw up a 2k rebate hence why I am asking for clarification here. What has been your experience? Thanks William

June 25th, 2008, 10:46 AM	#3
Gary Chavez Major Player Join Date: Mar 2003 Location: san antonio Posts: 316	How? trying to get one of these cams before the offer ends. __________________ IN OVER MY HEAD!

June 25th, 2008, 10:54 AM	#4
Jan Crittenden Livingston Panasonic Broadcast Join Date: Sep 2002 Location: Secaucus, NJ 07094 Posts: 208	There is a UPC code on the box that has the serial number on it. Be sure to mail in every thing. Best, jan __________________ Jan Crittenden Livingston Panasonic Broadcast & TV Systems Product Manager for DVCPRO50/25, AG-DVX100/A

June 26th, 2008, 12:04 AM	#5
Derek Nickell Regular Crew Join Date: Dec 2006 Location: LA/SFV Posts: 122 Images: 2	Anyone got their rebate back yet? And if so how long did it take? I sent mine about 2 and half weeks ago. __________________ My Website::::www.alan-curtis.com

July 22nd, 2008, 01:31 PM	#7
Gary Chavez Major Player Join Date: Mar 2003 Location: san antonio Posts: 316	Panasonic has extended the rebate, so.... ...it's either going great, or poorly. I got hung up on the registration process at stage 3. The site said they would get back to me in an email after they verify ship date and sale date of my specific camera. That was 3 days ago. Anyone have info/experience to share about the length of the registration process or this particular hang up? __________________ IN OVER MY HEAD!

June 24th, 2008, 03:45 PM	#2
William Reliford New Boot Join Date: Feb 2008 Location: Indiana Posts: 19	Okay....I sovled it.

June 26th, 2008, 08:09 AM	#6
William Reliford New Boot Join Date: Feb 2008 Location: Indiana Posts: 19	The problem I had is that there was no sticker on the box that our camera came in. On close examination, there appeared to be something removed from the box but I could not tell what it was. I called the number on the rebate form and Panasonic rebate customer service person (Michelle) said to take a picture of the actual serial number tag on the camera and that should be enough. I documented our conversation and did as she instructed. I have my fingers crossed. The rebate form indicated that it will take 4-6 weeks for processing. We will see. Now that I am thinking about it. I am wondering if the box was reused? Why would that be the case? I got the camera from B&H Photo. I am going to look to see if the box was actually reused. Now, that would be strange. It would explain why I have a missing sticker.

August 6th, 2008, 12:28 PM	#8
Derek Nickell Regular Crew Join Date: Dec 2006 Location: LA/SFV Posts: 122 Images: 2	Got the rebate in the mail July31st. __________________ My Website::::www.alan-curtis.com

August 8th, 2008, 06:36 PM	#9
Jan Crittenden Livingston Panasonic Broadcast Join Date: Sep 2002 Location: Secaucus, NJ 07094 Posts: 208	Hey, it does occur that sometimes boxes do get switched at the dealership. Make sure that the serial number on the UPC label matches your camera. If not, take a digital picture and send that in with a printout of this thread. Best, Jan __________________ Jan Crittenden Livingston Panasonic Broadcast & TV Systems Product Manager for DVCPRO50/25, AG-DVX100/A

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