Shotput is often crashing my new laptop

L.J. Morelli · August 17th, 2008, 11:01 AM

Has this been happening to anyone? It's a brand new MacBook Pro, 2.5 GHz, Intel Core 2 Duo
2GB ram.

I don't think I can use this program anymore. Not only does it crash, but those bad crashes, screen goes black, lots of Chinese writing.

Leonard Levy · August 17th, 2008, 01:25 PM

what version do you have.
This has not happened to me, but I've only used it a few times.

How often does it happen and exactly when?

Dave Morrison · August 17th, 2008, 02:03 PM

That's a full-on Kernal Panic. You might want to send them the Crashlog file and/or Panic log so they can tell you what's happening. You can usually find them in the <yourbootdrive> -->Library --> Logs --> CrashReporter (or PanicReporter). Their programmer can look at that and see what was happening when it crashed.

Leonard Levy · August 17th, 2008, 02:37 PM

They are pretty good on response

L.J. Morelli · August 18th, 2008, 12:34 AM

It's version 2.0.1
It happened 3 out of the 4 times I've used the program

Alister Chapman · August 18th, 2008, 02:09 AM

Never crashed mine. Re-install it and re-install the SxS drivers.

Leonard Levy · August 18th, 2008, 02:45 AM

They are up to 2.0.2 - try upgrading first

Cuong Dinh · August 18th, 2008, 09:19 AM

I have the same your Macbook Pro but never crash in mine. I using version 2.0.1

Leonard Levy · August 18th, 2008, 11:28 AM

I have a 2.4G new Intel Core 2, also no crashing.
I was using 2.0.0 and just upgraded. Haven't tried the new one yet.

Does it always crash?

When does it happen?

Lenny

L.J. Morelli · August 18th, 2008, 11:36 PM

It happens in the middle of a transfer of a card. One destination is desktop folder, and one a bus powered, G-Drive mini.

Leonard Levy · August 19th, 2008, 02:16 AM

Have you contacted Shotput?

August 17th, 2008, 11:01 AM	#1
L.J. Morelli Regular Crew Join Date: Jun 2008 Location: Hicksville, NY Posts: 51	Shotput is often crashing my new laptop Has this been happening to anyone? It's a brand new MacBook Pro, 2.5 GHz, Intel Core 2 Duo 2GB ram. I don't think I can use this program anymore. Not only does it crash, but those bad crashes, screen goes black, lots of Chinese writing.

August 17th, 2008, 02:03 PM	#3
Dave Morrison Major Player Join Date: May 2002 Location: West Central Florida Posts: 324	That's a full-on Kernal Panic. You might want to send them the Crashlog file and/or Panic log so they can tell you what's happening. You can usually find them in the <yourbootdrive> -->Library --> Logs --> CrashReporter (or PanicReporter). Their programmer can look at that and see what was happening when it crashed. __________________ EX1, FCS2, MBP, MPro Octo 2.8, Kona 3

August 18th, 2008, 02:09 AM	#6
Alister Chapman Trustee Join Date: Dec 2005 Location: Bracknell, Berkshire, UK Posts: 1,055	Never crashed mine. Re-install it and re-install the SxS drivers. __________________ Alister Chapman Producer/Cameraman/Engineer http://www.ingenioustv.co.uk UK Storm Chaser http://www.stormchasers.co.uk

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August 17th, 2008, 01:25 PM	#2
Leonard Levy Major Player Join Date: Feb 2006 Location: San Rafael, CA Posts: 547	what version do you have. This has not happened to me, but I've only used it a few times. How often does it happen and exactly when?

August 17th, 2008, 02:37 PM	#4
Leonard Levy Major Player Join Date: Feb 2006 Location: San Rafael, CA Posts: 547	They are pretty good on response

August 18th, 2008, 12:34 AM	#5
L.J. Morelli Regular Crew Join Date: Jun 2008 Location: Hicksville, NY Posts: 51	It's version 2.0.1 It happened 3 out of the 4 times I've used the program

August 18th, 2008, 02:45 AM	#7
Leonard Levy Major Player Join Date: Feb 2006 Location: San Rafael, CA Posts: 547	They are up to 2.0.2 - try upgrading first

August 18th, 2008, 09:19 AM	#8
Cuong Dinh New Boot Join Date: Nov 2006 Location: Dallas, TX - USA Posts: 5	I have the same your Macbook Pro but never crash in mine. I using version 2.0.1

August 18th, 2008, 11:28 AM	#9
Leonard Levy Major Player Join Date: Feb 2006 Location: San Rafael, CA Posts: 547	I have a 2.4G new Intel Core 2, also no crashing. I was using 2.0.0 and just upgraded. Haven't tried the new one yet. Does it always crash? When does it happen? Lenny

August 18th, 2008, 11:36 PM	#10
L.J. Morelli Regular Crew Join Date: Jun 2008 Location: Hicksville, NY Posts: 51	It happens in the middle of a transfer of a card. One destination is desktop folder, and one a bus powered, G-Drive mini.

August 19th, 2008, 02:16 AM	#11
Leonard Levy Major Player Join Date: Feb 2006 Location: San Rafael, CA Posts: 547	Have you contacted Shotput?