Libec UK - Contact Phone Number/Good Aftersales Sevice Comment

Andy Wilkinson · June 5th, 2008, 08:13 AM

I dropped my beloved Libec TH650 Tripod today on the pavement getting it out of the bag and the little locking lever for the tilt took the full impact/got damaged.

A quick phone call to B Hague of Nottingham (where I bought it) and they supplied me with Libec UK's telephone number;

It is 01527 596955

A very efficient guy on the end of the phone identified the correct spare part and it's in the post to me/I should have it tomorrow or day after.

Cost was 10 quid plus 2 quid postage and VAT total 14.10 which I'm very happy to pay to get it back to as new condition. Next time I'll take it out of the bag with more care!!!! - but just to let you fellow Brits know this telephone number (as a previous google search did not provide it easily.)

Mike Beckett · June 5th, 2008, 09:04 AM

This would be Ianiro UK, Libec's UK importer. They have a site here, which carries details of the Libec range:

http://www.libeceurope.com/

They have a link to their own store which has a lot of Libec spare parts - I used it to get a spreader for my TH58 tripod recently ('cos it's about 6kg lighter than my Vinten legs!)

Andy Wilkinson · June 5th, 2008, 04:25 PM

Thanks Mike for the info and very useful link for the future (should I drop it again!)

EDIT: Part arrived as promised within 24 hrs and all is now well again!

June 5th, 2008, 08:13 AM	#1
Andy Wilkinson Major Player Join Date: Sep 2007 Location: East Anglia (UK) Posts: 483	Libec UK - Contact Phone Number/Good Aftersales Sevice Comment I dropped my beloved Libec TH650 Tripod today on the pavement getting it out of the bag and the little locking lever for the tilt took the full impact/got damaged. A quick phone call to B Hague of Nottingham (where I bought it) and they supplied me with Libec UK's telephone number; It is 01527 596955 A very efficient guy on the end of the phone identified the correct spare part and it's in the post to me/I should have it tomorrow or day after. Cost was 10 quid plus 2 quid postage and VAT total 14.10 which I'm very happy to pay to get it back to as new condition. Next time I'll take it out of the bag with more care!!!! - but just to let you fellow Brits know this telephone number (as a previous google search did not provide it easily.) __________________ Andy www.shootingimage.co.uk

June 5th, 2008, 09:04 AM	#2
Mike Beckett Major Player Join Date: Oct 2006 Location: Antrim, Northern Ireland Posts: 290	This would be Ianiro UK, Libec's UK importer. They have a site here, which carries details of the Libec range: http://www.libeceurope.com/ They have a link to their own store which has a lot of Libec spare parts - I used it to get a spreader for my TH58 tripod recently ('cos it's about 6kg lighter than my Vinten legs!) __________________ Sony V1E \| Sachtler DV6-SB CF \| Zoom, Rode, Beyer, Rycote \| Funny hats

June 5th, 2008, 04:25 PM	#3
Andy Wilkinson Major Player Join Date: Sep 2007 Location: East Anglia (UK) Posts: 483	Libec UK Thanks Mike for the info and very useful link for the future (should I drop it again!) EDIT: Part arrived as promised within 24 hrs and all is now well again! __________________ Andy www.shootingimage.co.uk Last edited by Andy Wilkinson; June 6th, 2008 at 01:58 PM.

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