ProDAD Mercalli & CS5 at DVinfo.net

Paul Mailath · May 20th, 2010, 03:58 AM

this is the reply I got..

Dear customer,
Currently it doesn´t support 64 Bit NLEs like Premiere CS5 64 Bit.
Please use the 32bit version of CS4 at the moment.

We have in the future 64bit-Upgrades for all proDAD products in CS5 (64bit). But I have no exactly date. The first product with CS5 is the new generation of Mercalli V2 next month.

mit freundlichen Gruessen / with kind regards

Uwe Wenz
Customer Support Manager
proDAD GmbH

So - June sometime it should be ready

The alternative....

Thank you for contacting NewBlueFX.

We are currently updating all of our products to properly work with CS5. We plan to have this ready very soon.

I hope you will find this information helpful.

Edward Troxel
Product Support
NewBlue, Inc.

David Dwyer · May 20th, 2010, 08:33 AM

Which is the better product then? Ie which one produces the best results?

Jay Bloomfield · May 20th, 2010, 12:47 PM

In the interim, if you have AE CS5, you already have the tracking software

mocha AE

which can be used for image stabilization.

David Chilson · May 20th, 2010, 07:56 PM

I own both and I did like the Mercalli but their customer service stinks. I purchased their produt and I wrote them at least 10 times and they NEVER sent the code to unlock the software. I kept getting promises that they would do it but were extremely busy or out of the office. I even paid extra for a disc to be sent, which they did but after 15 to 30 days a watermark showed up and I got tired of writing them and finally unistalled the software. I wouldn't purchase anything from them. I own the video essentials from Newblue effects and it's a good piece of software but no, it doesn't work with CS5 either so my advice is to wait.

May 20th, 2010, 03:58 AM	#1
Paul Mailath Trustee Join Date: Dec 2006 Location: Central Coast - NSW, Australia Posts: 1,606	ProDAD Mercalli & CS5 this is the reply I got.. Dear customer, Currently it doesn´t support 64 Bit NLEs like Premiere CS5 64 Bit. Please use the 32bit version of CS4 at the moment. We have in the future 64bit-Upgrades for all proDAD products in CS5 (64bit). But I have no exactly date. The first product with CS5 is the new generation of Mercalli V2 next month. mit freundlichen Gruessen / with kind regards Uwe Wenz Customer Support Manager proDAD GmbH So - June sometime it should be ready The alternative.... Thank you for contacting NewBlueFX. We are currently updating all of our products to properly work with CS5. We plan to have this ready very soon. I hope you will find this information helpful. Edward Troxel Product Support NewBlue, Inc. __________________ Cheers - Paul M. www.perbenyik.com

May 20th, 2010, 07:56 PM	#4
David Chilson Major Player Join Date: Dec 2006 Location: Walworth, NY Posts: 292	I own both and I did like the Mercalli but their customer service stinks. I purchased their produt and I wrote them at least 10 times and they NEVER sent the code to unlock the software. I kept getting promises that they would do it but were extremely busy or out of the office. I even paid extra for a disc to be sent, which they did but after 15 to 30 days a watermark showed up and I got tired of writing them and finally unistalled the software. I wouldn't purchase anything from them. I own the video essentials from Newblue effects and it's a good piece of software but no, it doesn't work with CS5 either so my advice is to wait. __________________ Dave Chilson www.loc.org

May 20th, 2010, 08:33 AM	#2
David Dwyer Major Player Join Date: Jan 2006 Location: Chester, North West Posts: 565	Which is the better product then? Ie which one produces the best results?

May 20th, 2010, 12:47 PM	#3
Jay Bloomfield Major Player Join Date: Feb 2008 Location: Voorheesville, NY Posts: 433	In the interim, if you have AE CS5, you already have the tracking software mocha AE which can be used for image stabilization.