Premiere CS5 not importing images at DVinfo.net

Benjamin Maas · August 10th, 2010, 03:30 PM

Trying to import a logo into Premiere to tag some videos that I'm editing. I've been running into numerous problems, however importing the image. I got the image from my client as a .tiff file w/ transparency. I've tried to import it and several other versions that I've done myself in photoshop and nothing is importing.

The errors I get range from unsupported file to unsupported compression to wrong header information. Any ideas on what I'm doing wrong? This should be simple- the logo is just type on a transparent background, but just the same, I'd like to avoid redoing it.

--Ben

Tara Graves · August 10th, 2010, 06:36 PM

Hi. Apparently cs5 premiere does not support 16bit tifs. You might want to try resaving the file in photoshop's native psd format before you import.

Benjamin Maas · August 10th, 2010, 07:05 PM

The files in question are 8 bit RGB tiffs. I had already changed them from the CMYK that the graphic designer had done everything in. Strange thing is that the .psd files were generating big errors as well.

I finally got things to work by making a whole new file, placing the old graphic in that new file and then importing into Premiere.

Still don't know why the original file didn't work, though... I swear I tried everything- different compression and color schemes (even though it was just black text), byte orders, etc... the .tif is still importing incorrectly (no transparent background), but at least the psd file worked.

--Ben

Tim Kolb · August 10th, 2010, 11:08 PM

I've been finding out that some of these files formats aren't exactly "standard". Apparently some of these graphics formats are as bad as MXF, where both Panasonic and Sony can have compliant implementations with the standard, but still be utterly incompatible with each other...

However, I think the more likely explanation was file corruption. By setting up an empty, new file, you thwarted it by taking the contents out of a bad container...even when you take the TIF and save as a PSD...that data can travel.

August 10th, 2010, 03:30 PM	#1
Benjamin Maas Regular Crew Join Date: Jul 2010 Location: Long Beach, CA Posts: 150	Premiere CS5 not importing images Trying to import a logo into Premiere to tag some videos that I'm editing. I've been running into numerous problems, however importing the image. I got the image from my client as a .tiff file w/ transparency. I've tried to import it and several other versions that I've done myself in photoshop and nothing is importing. The errors I get range from unsupported file to unsupported compression to wrong header information. Any ideas on what I'm doing wrong? This should be simple- the logo is just type on a transparent background, but just the same, I'd like to avoid redoing it. --Ben __________________ Benjamin Maas • Fifth Circle Audio • Signal Hill, CA http://www.fifthcircle.com

August 10th, 2010, 07:05 PM	#3
Benjamin Maas Regular Crew Join Date: Jul 2010 Location: Long Beach, CA Posts: 150	The files in question are 8 bit RGB tiffs. I had already changed them from the CMYK that the graphic designer had done everything in. Strange thing is that the .psd files were generating big errors as well. I finally got things to work by making a whole new file, placing the old graphic in that new file and then importing into Premiere. Still don't know why the original file didn't work, though... I swear I tried everything- different compression and color schemes (even though it was just black text), byte orders, etc... the .tif is still importing incorrectly (no transparent background), but at least the psd file worked. --Ben __________________ Benjamin Maas • Fifth Circle Audio • Signal Hill, CA http://www.fifthcircle.com

August 10th, 2010, 11:08 PM	#4
Tim Kolb Major Player Join Date: Mar 2005 Location: Neenah, WI Posts: 547	I've been finding out that some of these files formats aren't exactly "standard". Apparently some of these graphics formats are as bad as MXF, where both Panasonic and Sony can have compliant implementations with the standard, but still be utterly incompatible with each other... However, I think the more likely explanation was file corruption. By setting up an empty, new file, you thwarted it by taking the contents out of a bad container...even when you take the TIF and save as a PSD...that data can travel. __________________ TimK Kolb Productions

August 10th, 2010, 06:36 PM	#2
Tara Graves Regular Crew Join Date: May 2010 Location: Los Angeles, CA Posts: 25	Hi. Apparently cs5 premiere does not support 16bit tifs. You might want to try resaving the file in photoshop's native psd format before you import.