CS5 with MXO2 Mini crashes a lot! at DVinfo.net

Go Back   DV Info Net > Cross-Platform Post Production Solutions > Adobe Creative Suite

Adobe Creative Suite
All about the world of Adobe Premiere and its associated plug-ins.


Reply
 
Thread Tools Search this Thread
Old November 25th, 2010, 10:59 AM   #1
Major Player
 
Join Date: Feb 2003
Location: Pensacola Fl.
Posts: 627
CS5 with MXO2 Mini crashes a lot!

Without the MXO2 plugged in it runs stable.

Has anyone gotten this combination to run properly? Is this a driver issue?
Ron Little is offline   Reply With Quote
Old December 7th, 2010, 06:59 PM   #2
Trustee
 
Join Date: Sep 2004
Location: Chislehurst, London
Posts: 1,724
Having the same trouble with the RT X2 card. Have just installled a GTX 470 with cuda, may just ditch the Matrx card.
__________________
Eyes are a deaf man’s ears. Ears are a blind man’s eyes
Vincent Oliver is offline   Reply With Quote
Old December 8th, 2010, 04:14 PM   #3
Adobe Systems
 
Join Date: Dec 2010
Location: San Francisco, CA
Posts: 191
Have you tried reinstalling your Matrox MX02 drivers?
__________________
Kevin Monahan - Support Product Manager—DVA
After Effects - Premiere Pro - Media Encoder - Prelude - SpeedGrade - Encore
Kevin Monahan is offline   Reply With Quote
Old December 9th, 2010, 12:49 AM   #4
Major Player
 
Join Date: Jun 2007
Location: Kråkstad Norway.
Posts: 229
Also Matrox have upgraded their drivers to version 5 if you havnt heard it?
__________________
http://www.mlotv.com
Gary Brun is offline   Reply With Quote
Old December 9th, 2010, 07:25 AM   #5
Major Player
 
Join Date: Aug 2007
Location: Nashua NH
Posts: 278
I sold my mx02 mini, as I just got frustrated with the constant crashing min CS5, the new drivers 5.0 were even worse and were the nail in the coffin for me :)
Rich Perry is offline   Reply With Quote
Old December 9th, 2010, 03:56 PM   #6
Regular Crew
 
Join Date: Mar 2007
Location: Kentish Town, London, UK
Posts: 157
MX02 Mini? Pah. There's only one place for it, and that's e-bay.
Mark Morreau is offline   Reply With Quote
Old December 9th, 2010, 04:53 PM   #7
Trustee
 
Join Date: Aug 2006
Location: Rotterdam, Netherlands
Posts: 1,832
Gary will not agree, but he tries to sell the stuff. I for one agree wholeheartedly with this statement. You are better off without anything Matrox, just like you are better off without the big C or any other illness.
Harm Millaard is offline   Reply With Quote
Old December 10th, 2010, 01:30 AM   #8
Inner Circle
 
Join Date: Feb 2009
Location: Brisbane, Australia
Posts: 2,257
I've used Matrox video acceleration gear for a long time now and I can only say that I am very impressed. You'll always get the occasional lockup on any platform ... especially if a computer is involved. I built my box per their hardware specs and I've had an excellent experience as a result.

One of the things I can definitely say in their favor is that Matrox only release new drivers for their hardware when they are ready. I like that, and I've seen this many times over the years. I guess it's one of the benefits of a privately owned company -- that you aren't cornered in to thinking of shareholders foremost.

Andrew
Andrew Smith is offline   Reply With Quote
Old December 10th, 2010, 03:50 AM   #9
Major Player
 
Join Date: Jun 2007
Location: Kråkstad Norway.
Posts: 229
Quote:
Originally Posted by Harm Millaard View Post
Gary will not agree, but he tries to sell the stuff. I for one agree wholeheartedly with this statement. You are better off without anything Matrox, just like you are better off without the big C or any other illness.
Do you mean me??
I sell Matrox?
__________________
http://www.mlotv.com
Gary Brun is offline   Reply With Quote
Old December 10th, 2010, 03:51 AM   #10
Regular Crew
 
Join Date: Mar 2007
Location: Kentish Town, London, UK
Posts: 157
He means Gary Bettan, from Videoguys. That Gary sells Matrox!
Mark Morreau is offline   Reply With Quote
Old December 10th, 2010, 11:22 AM   #11
Major Player
 
Join Date: Mar 2010
Location: Red Lodge, Montana
Posts: 889
Quote:
Originally Posted by Ron Little View Post
Without the MXO2 plugged in it runs stable.

Has anyone gotten this combination to run properly?
Yes. Numbers of us have the MXO2 mini running in a stable configuration. I use it with both CS5 and AVID MC5. Perrone Ford's name comes to mind as another DVinfo member who has posted on using the Mini. (I think he mostly uses Avid MC5, though.) Matrox oversells this thing as the equivalent of $5000+ calibrated broadcast monitor run from things like AJA cards for color grading. The Mini is not that, but I find it good enough for what I do and much better than what I'd otherwise be doing. For reference, I'm running an I7/920 on an ASUS P6T mobo w/ 12 gigs RAM, a GTX 260, a G-Speed Raid 10, an internal Raid 0, separate system drive, additional drives for scratch files, 2 computer monitors, and an LCD tv. I'm running under Win 7 Pro.

Quote:
Originally Posted by Ron Little View Post
Is this a driver issue?
Might be. Might be other issues.

Do you have the latest drivers? Months ago, when I first moved to CS5 and was using the first set CS5 Mini drivers, I did run into some instability when editing 4 streams of AVCHD on my system. Matrox followed up with newer drivers and I have not had problems since then. (Well, I have not had problems that I can isolate to the Mini.) I've done multi-cam projects with 3 HDV and 3 AVCHD streams plus additional audio tracks with no issues as long as I worked in 20 minute segments. Longer multi-cam AVCHD segments tend to bog things down. When I need to work in longer segments (as opposed to working in segments which get nested to a final timeline), I'll convert the files with Cineform.

A question for you that might get better suggestions. What are you editing (HDV? AVCHD? Red 2k? XDCAM? ???) and what are your system specs?

If you are working with AVCHD multi-cam tracks, have you tried Cineform NeoScene or NeoHD? Cineform has fully functional trial versions. I like using NeoHD because of the First Light application because the Cineform intermediates seem to work better for multi-cam editing on my system (that is, better than three or more tracks of native AVCHD).

Have you upgraded/updated your CS5 to 5.02 or 5.03? Matrox recommends uninstalling the drivers before doing upgrades and then reinstalling after PPro has been upgraded. In theory, this routine is only required for major upgrades, but I've always exercised caution and done for even the 5.0.x updates.

Have you reported the problems to Matrox? I've found them slow but usually responsive, eventually.

Another couple of things to check when you have stability problems with CS5 are:
(a) if the stability problems are turning up after you've been editing for a while, try deleting render files and re-rendering everything (render files can proliferate and really slow things down);
(b) clean out the media cache.
Jay West is offline   Reply With Quote
Old December 10th, 2010, 11:47 AM   #12
Major Player
 
Join Date: Jun 2007
Location: Kråkstad Norway.
Posts: 229
Quote:
Originally Posted by Mark Morreau View Post
He means Gary Bettan, from Videoguys. That Gary sells Matrox!
Ok... that's good to know.
I use a Matrox MXO2 rack with CHD and I am also a beta tester for Matrox.
I can honestly say that there are an excellent company who work very hard to fix issues and have drivers that work before they release them.
I must say for the record that I am very impressed with Matrox as a company and how they work.

If you are having problems with the product please state exactly what it is and I will pass your message on. But to say Matrox is like having the BIG "C" is a little bit too far fetched for me and doesn't match up with my experience with their products.

Regards

Gary
__________________
http://www.mlotv.com
Gary Brun is offline   Reply With Quote
Old December 10th, 2010, 01:58 PM   #13
Inner Circle
 
Join Date: Feb 2009
Location: Brisbane, Australia
Posts: 2,257
Additionally, over the years I've noticed that the people in the Matrox forums complaining about their instability issues were always the ones who had under-resourced computers. They had unrealistic expectations for the computer that they were using.

The real issue was their cheap mindset .... and it hardly saved them money.

Andrew
Andrew Smith is offline   Reply With Quote
Old December 10th, 2010, 04:20 PM   #14
Major Player
 
Join Date: Mar 2010
Location: Red Lodge, Montana
Posts: 889
Well, that's a bit of an overstatement, I think, and also unfairly harsh to the OP, at least at this point. It seems to be that there are a lot of folks who come to this forum to try to learn things they don't know or maybe can't figure out for themselves.

To be sure, some people certainly have had trouble with underpowered and poorly configured systems and then have whined as through their system configuration was the fault of Matrox.

However, others have have had issues that defied easy categorization or fixes. We work with complex software where there are numbers of things that can contribute to problems.

That's why I thought it important to tell the Ron that he needed to give us more specific information about his system configuration. That's also why I asked him if he had tried Matrox support yet. Maybe he's been through all that and is still having trouble. Maybe we were his first resort.
Jay West is offline   Reply With Quote
Old December 10th, 2010, 04:25 PM   #15
Inner Circle
 
Join Date: Feb 2009
Location: Brisbane, Australia
Posts: 2,257
Yup, too true. Looking forward to the additional information on the issues he is having.

(just to clarify: my comments were regarding to prior experience with what had been observed in the Matrox forums)

Andrew
Andrew Smith is offline   Reply
Reply

DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses...

Professional Video
(800) 833-4801
Portland, OR

B&H Photo Video
(866) 521-7381
New York, NY

Z.G.C.
(973) 335-4460
Mountain Lakes, NJ

Abel Cine Tech
(888) 700-4416
N.Y. NY & L.A. CA

Precision Camera
(800) 677-1023
Austin, TX

DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood.
  You are here: DV Info Net > Cross-Platform Post Production Solutions > Adobe Creative Suite

Thread Tools Search this Thread
Search this Thread:

Advanced Search

 



Google
 

All times are GMT -6. The time now is 09:31 PM.


DV Info Net -- Real Names, Real People, Real Info!
1998-2017 The Digital Video Information Network