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-   -   Adobe CS5 does not see installed ram. (https://www.dvinfo.net/forum/adobe-creative-suite/492681-adobe-cs5-does-not-see-installed-ram.html)

Joe Cronin March 5th, 2011 10:38 AM

Adobe CS5 does not see installed ram.
 
I recently purchased a HP workststion and loaded it with Adobe CS5 Production Premium. The Workstation came with 6 gigs of RAM which Adobe does recognize. I added another 6 gigs of RAM to help with rendering etc...and the computer recognizes it as 12 gigs..but CS5 still only shows 6. I reinstalled CS5 but still only 6 gigs shows in the memory menu.

Please advise..

Joe

Robert Young March 5th, 2011 01:08 PM

Re: Adobe CS5 does not see installed ram.
 
On my system (Dell), if I open PPro, go EDIT> PREFERENCES> MEMORY
the window shows:
1) Installed RAM (should show 12GB in your case)
2) RAM reserved for other applications- you can set this amount- = ? GB
3) RAM available for PPro = 12GB minus ? GB
If your memory window shows only 6GB of installed RAM, that would be something I have never encountered.
Like you, I have recently doubled my RAM. It showed up instantly in the PPro memory window.
What OS are you using?

Joe Cronin March 5th, 2011 02:24 PM

Re: Adobe CS5 does not see installed ram.
 
My system info Windows 7....shows a total of 12 gigs ram. So it must be an Adobe issue that CS5 does not see the RAM increase. I will try to get an answer when I call them on Monday.

Thanks for your response.
Joe


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