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-   -   Encore Import Problem (https://www.dvinfo.net/forum/adobe-creative-suite/498201-encore-import-problem.html)

Larry Baran July 7th, 2011 02:04 PM
Encore Import Problem
 
Every time I try to import a photo from my 7D into Encore for use in a menu I get the error message "software to decode this is unvailable on the computer installing appropriate software my help to aliveate this problem". I find this odd since Photoshop is part of the suite I am using. Am I missing a setting or something?

Battle Vaughan July 7th, 2011 03:23 PM
Re: Encore Import Problem
 
If you are trying to import RAW files, you need the Adobe camera raw update 5.6 or later.

Larry Baran July 7th, 2011 10:12 PM
Re: Encore Import Problem
 
Nope just regular jpeg files that come off my 7d. Thats what is so goofy about it.

Bart Walczak July 8th, 2011 04:30 AM
Re: Encore Import Problem
 
There might be a resolution limit in Encore to 4096x4096 pixels. Try downsizing the image, and see if the problem persists.


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