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-   -   How do you deactivate CS5 on a stolen computer (https://www.dvinfo.net/forum/adobe-creative-suite/519362-how-do-you-deactivate-cs5-stolen-computer.html)

Art White October 6th, 2013 10:24 PM

How do you deactivate CS5 on a stolen computer
 
I have CS 5 installed on my desktop and laptop. Worked great. Never needed to upgrade because for the first time in 12 years of Adobe products exclusively, it worked without a flaw. Then the laptop gets stolen and I need to buy another one. I have deactivated several times but I had my computers in front of me. Anybody have this happen before? This might be my hint to subscribe to the cloud. I've been fighting that for some time too.
Thanks
Art

Jerry Porter October 7th, 2013 06:55 AM

Re: How do you deactivate CS5 on a stolen computer
 
Call Adobe and tell them whats happened and they can deactivate it for you. I have done this before when I had a hard drive fail. Same net effect.

Art White October 7th, 2013 07:08 AM

Re: How do you deactivate CS5 on a stolen computer
 
Yeah, I was thinking that was my only option.
Thanks,
Art

Donald McPherson October 8th, 2013 01:22 PM

Re: How do you deactivate CS5 on a stolen computer
 
Who Knows. Maybe Adobe can tell where your laptop is.

Harm Millaard October 10th, 2013 05:10 AM

Re: How do you deactivate CS5 on a stolen computer
 
Did you not have a GPS sniffer installed, that enables 'track-and-trace'?

Les Wilson October 10th, 2013 04:37 PM

Re: How do you deactivate CS5 on a stolen computer
 
Call Adobe. I had to do it and it was easy. Cloud not needed.


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