CS6 R3D - Unsupported Format or Damaged at DVinfo.net

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Old June 9th, 2016, 04:38 AM   #1
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Join Date: Dec 2005
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CS6 R3D - Unsupported Format or Damaged

Hi,

Importing of R3D files has been working swimmingly until today, when all of a sudden I get the format unsupported or damaged error. This is EPIC and ONE footage, not Dragon and so they should import easily in CS6 with the latest updates and have in the past.
I'm not interested in CC, at the moment I'd like to stay with CS6.

I've tried r3d files from different projects and drives, all result in the same error. I have tried uninstalling and reinstalling CS6 suite, Red Cine X, RED drivers, CUda drives, and tried the Fallen Empire RMD reset, nothing seems to work.

Projects with RED files already in them, will display the file temporarily, then go to "Media Pending".
In the media browser, it won't display thumbnails for R3d files.
<a href='https://images.creativecow.net/193430/redfile.png'><img src='https://i1.creativecow.net/u/193430/redfile.png' border='0' /></a>
Joe Riggs is offline   Reply With Quote
Old June 9th, 2016, 05:52 AM   #2
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Join Date: May 2003
Location: York, England
Posts: 502
Re: CS6 R3D - Unsupported Format or Damaged

Have you updated your NVidia drivers to 368.xx?

If so, that is the cause - there is a problem with the new driver and R3D files - see the Adobe Premiere Hardware forum threads.
Alan Craven is offline   Reply With Quote
Old June 9th, 2016, 12:09 PM   #3
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Re: CS6 R3D - Unsupported Format or Damaged

That was it, Thank you!
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