Premiere crashes (boot.ini issue) at DVinfo.net
DV Info Net

Go Back   DV Info Net > Cross-Platform Post Production Solutions > Adobe Creative Suite
Register FAQ Today's Posts Buyer's Guides

Adobe Creative Suite
All about the world of Adobe Premiere and its associated plug-ins.

Reply
 
Thread Tools Search this Thread
Old April 6th, 2007, 05:16 AM   #1
Trustee
 
Join Date: Sep 2005
Location: Rio de Janeiro
Posts: 1,239
Premiere crashes (boot.ini issue)

Hi guys,

I have an AMD 64 Dual 3800+ and sometime ago I was asking people here how could I take my performance to the max, so somebody suggested making some changes on the boot.ini file. I did the suggested changes and to be honest I didn't notice any improvement...but now from time to time I'm working on premiere and the entire system crashes. The pc goes down like there was a power failure. I'm thinking that by enabling the system to use 3gb instead of 2gb (which is the original command on the original boot.ini file) the system overheats after some time, which makes it crash. Now here comes the tricky part. I had the original boot.ini file saved on my hard disk, but I had some serious trouble and it got deleted...not I'm stuck with the changed boot.ini and I cannot keep working like this.
Here is the changed boot.ini file I have right now:

[boot loader]
timeout=0
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
signature(83741ba5)disk(0)rdisk(0)partition(1)\WIN2="Microsoft Windows XP Professional" /fastdetect
multi(0)disk(0)rdisk(1)partition(2)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /3GB /USERVA=3030

If someone knows how can I manually change these settings back to the original to restore things to peace. I really don't know but I'm thinking the boot.ini file is probably the same for most. Anyway, any help will be appreciated.
Rafael Lopes is offline   Reply With Quote
Old April 6th, 2007, 08:14 AM   #2
Trustee
 
Join Date: May 2002
Location: Clermont, FL
Posts: 1,520
In the last line there is a "/3GB" (without quotes of course)

Just delete the "/3GB" and reboot.
__________________
Steven Gotz
http://www.stevengotz.com
Steven Gotz is offline   Reply With Quote
Old April 6th, 2007, 08:45 AM   #3
Trustee
 
Join Date: Sep 2005
Location: Rio de Janeiro
Posts: 1,239
Yes, that is my guess too (the "USERVA=3030" too), but this is something I need to be absolutely sure about...otherwise the pc may not even start at all (it's what happened last time).
Rafael Lopes is offline   Reply With Quote
Old April 6th, 2007, 09:01 AM   #4
Trustee
 
Join Date: May 2002
Location: Clermont, FL
Posts: 1,520
Yes, sorry, I researched this and of course you are correct. Get rid of

/3GB /USERVA=3030

Mine looks like this:

[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
__________________
Steven Gotz
http://www.stevengotz.com
Steven Gotz is offline   Reply With Quote
Old April 6th, 2007, 09:14 AM   #5
Trustee
 
Join Date: Sep 2005
Location: Rio de Janeiro
Posts: 1,239
Mine shows "timeout=0" instead of "timeout=30". Do you think this might be affecting things somehow?
Rafael Lopes is offline   Reply With Quote
Old April 6th, 2007, 09:26 AM   #6
Trustee
 
Join Date: Sep 2005
Location: Rio de Janeiro
Posts: 1,239
Never mind. I found out that the amount you introduce in front of "timeout" is the amount of seconds you have to select from different operative systems you might have installed on your machine.

Anyway, I deleted the /3GB /USERVA=3030 . I'm going to try to export the project I was trying to on premiere to see if this was the problem (I'll be crossing ALL my fingers!).
Rafael Lopes is offline   Reply With Quote
Old April 6th, 2007, 11:18 AM   #7
Trustee
 
Join Date: Sep 2005
Location: Rio de Janeiro
Posts: 1,239
Apparently it has nothing to do with the boot.ini changes I've made in the past. The error persists. I've just reinstalled premiere to see what's going on...but I'm almost 100% sure it's not this, because there's a couple of applications where this happens too (dvd burners, anti-virus). I hope it's not some mean virus.
Rafael Lopes is offline   Reply With Quote
Old April 6th, 2007, 11:47 AM   #8
Trustee
 
Join Date: Jun 2005
Location: Hollywood, CA
Posts: 1,675
Images: 1
the 3gb switch create so many errors, bugs and crashes for me in premiere it wasn't even funny. Of course reverting it did the trick for me, but with the 3gb switch was a total nightmare.
__________________
BenWinter.com
Ben Winter is offline   Reply With Quote
Old April 6th, 2007, 12:37 PM   #9
Major Player
 
Join Date: Oct 2005
Location: Hillsborough, NC, USA
Posts: 968
Quote:
Originally Posted by Rafael Lopes View Post
Apparently it has nothing to do with the boot.ini changes I've made in the past. The error persists. I've just reinstalled premiere to see what's going on...but I'm almost 100% sure it's not this, because there's a couple of applications where this happens too (dvd burners, anti-virus). I hope it's not some mean virus.
This makes it sound like you have a hardware problem - e.g., bad memory or a poorly-seated card. If the problem seems random but particularly when the CPU is running near full capacity, overheating could be the issue. Even if the heat output is acceptable, failing hardware can often behave just fine when cool and start flaking out when it gets hot....

I would try removing memory sticks (take one out at a time) and stress-test your system to see if the crashing goes away. Similarly, I'd remove any interface cards that aren't needed, just to troubleshoot. Sometimes just removing and reseating cards can help - especially if the contacts have become dirty or they are loose.
John Miller is offline   Reply With Quote
Old April 7th, 2007, 08:43 AM   #10
Trustee
 
Join Date: Sep 2005
Location: Rio de Janeiro
Posts: 1,239
Thanks, John. I just read your post and to be honest I've been busy doing exactly what you say here. Restoring the boot.ini didn't do anything. I DO think it might be something related to overheating. I removed my graphic card and reinstalled it again but no go. I also restored the system to a previous time that I save when everything was working and I reinstalled windows. Things are getting complicated.

I used to have 2 hard drives (300gb each) and now I have 3. Do you think this might be generating enough extra heat to make the pc shut down like a power outage? If so, how can I deal with it? Is there a specific cooling system to deal with this situation?

In the meanwhile I'm going to try removing the memory and putting is back in again.

This sucks, because I just finished editing a short film and I can't even export it.
Rafael Lopes is offline   Reply With Quote
Old April 7th, 2007, 09:14 AM   #11
Trustee
 
Join Date: Sep 2005
Location: Rio de Janeiro
Posts: 1,239
I removed and inserted all my hard drives and memories, but now I cannot try premiere because when I restored the system it deleted some important stuff. It won't let me delete either. I'm going to make a fresh start and format my main HD.

Btw, I've downloaded Speedfan to see if it's a matter of overheating or not, but I never used a program like this before. I made a print screen of the results:

[img=http://img385.imageshack.us/img385/8417/speedfanresultsgr9.th.jpg]

I think 72C is probably not a good temperature.
Rafael Lopes is offline   Reply With Quote
Old April 7th, 2007, 12:28 PM   #12
Trustee
 
Join Date: Jun 2005
Location: Hollywood, CA
Posts: 1,675
Images: 1
Quote:
Originally Posted by Rafael Lopes View Post
I think 72C is probably not a good temperature.
Good lord! You're absolutely right, 72C is NOT healthy at all. You should invest in some cooling equipment ASAP before you damage something.
__________________
BenWinter.com
Ben Winter is offline   Reply With Quote
Old April 7th, 2007, 12:32 PM   #13
Trustee
 
Join Date: Sep 2005
Location: Rio de Janeiro
Posts: 1,239
Any suggestions?
Rafael Lopes is offline   Reply With Quote
Old April 7th, 2007, 12:51 PM   #14
Trustee
 
Join Date: Sep 2005
Location: Rio de Janeiro
Posts: 1,239
Actually, if you look at the picture I've posted you'll see that the place where it puts 72C it says "temp3" (which I have no idea what it is). But the temperature on the hard drives is between 32C and 41C (which appears to be correct). What I really want to know is what the heck is "temp3". All the other temperatures seem to oscilate while I monitor them, except "temp3". I don't know if there's any SPEEDFAN users around here that can give me a hand with this...
Rafael Lopes is offline   Reply With Quote
Old April 7th, 2007, 01:04 PM   #15
Trustee
 
Join Date: Sep 2005
Location: Rio de Janeiro
Posts: 1,239
My pc came with a tool to monitor and control this. It's called Easy Tune5 and when I go to "pc health" I have the following options:
___________________________________________________________________
FAN LOW LIMIT
CPU-->2000 rpm
System-->1000 rpm
Power-->1000 rpm
___________________________________________________________________
TEMPERATURE TRESHOLD
CPU-->60c
System-->60C
___________________________________________________________________

Does anyone know if this is correct? I am allowed to change them.
Rafael Lopes is offline   Reply
Reply

DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses...

B&H Photo Video
(866) 521-7381
New York, NY USA

Scan Computers Int. Ltd.
+44 0871-472-4747
Bolton, Lancashire UK


DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood.
  You are here: DV Info Net > Cross-Platform Post Production Solutions > Adobe Creative Suite


 



All times are GMT -6. The time now is 05:39 AM.


DV Info Net -- Real Names, Real People, Real Info!
1998-2024 The Digital Video Information Network