telephone on-hold messaging at DVinfo.net

Go Back   DV Info Net > The Tools of DV and HD Production > All Things Audio

All Things Audio
Everything Audio, from acquisition to postproduction.


Reply
 
Thread Tools Search this Thread
Old February 16th, 2008, 07:07 PM   #1
Regular Crew
 
Join Date: Feb 2006
Location: Washington, USA
Posts: 81
telephone on-hold messaging

This is a strange question and I'm not sure it fits in this thread. But I have a client who wants to integrate music with some on-hold messages to be played while their customers are on the phone. Does anyone have recommendations on using background music for a recorded on-hold telephone system? I know there are companies out there who do this, and it is something I wouldn't mind getting into to expand my business. Any tips or suggestions you may have would be greatly appreciated.
Jon Pavli is offline   Reply With Quote
Old February 17th, 2008, 08:26 AM   #2
Major Player
 
Join Date: Oct 2007
Location: Houston, Texas
Posts: 262
On hold

Bogen makes machines that will do the messaging for you all you have to do is make the on hold message on any multitrack system and load it to the unit and the bogen unit ties into the company's PBX. very very simple.
Gerry Gallegos is offline   Reply With Quote
Old February 17th, 2008, 08:45 AM   #3
Trustee
 
Join Date: Dec 2006
Location: Little Rock
Posts: 1,383
I have voiced hundreds of on-hold messages.
The music used is typically from a production library.
David W. Jones is offline   Reply With Quote
Old February 17th, 2008, 01:27 PM   #4
Regular Crew
 
Join Date: Feb 2006
Location: Washington, USA
Posts: 81
Gerry, thanks for the information. I think the client has some type of machine; they have asked me for voice-over track mixed with music.

David, I also appreciated your comments. Do you have any suggestions of music libraries that you have used in the past? Also, since I am new to all this, is it my understanding that I will mix the voice-over and the music track together and supply it as one mixed track? Or do the music and voice-over remain separate? Sorry for the novice questions, I hope you don't mind me asking. Again, any help would be great!!

Cheers, Jon
Jon Pavli is offline   Reply With Quote
Old February 17th, 2008, 01:42 PM   #5
Trustee
 
Join Date: Dec 2006
Location: Little Rock
Posts: 1,383
Generally music and narration are mixed.
David W. Jones is offline   Reply
Reply

DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses...

Professional Video
(800) 833-4801
Portland, OR

B&H Photo Video
(866) 521-7381
New York, NY

Z.G.C.
(973) 335-4460
Mountain Lakes, NJ

Abel Cine Tech
(888) 700-4416
N.Y. NY & L.A. CA

Precision Camera
(800) 677-1023
Austin, TX

DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood.
  You are here: DV Info Net > The Tools of DV and HD Production > All Things Audio

Thread Tools Search this Thread
Search this Thread:

Advanced Search

 



Google
 

All times are GMT -6. The time now is 10:18 PM.


DV Info Net -- Real Names, Real People, Real Info!
1998-2017 The Digital Video Information Network