View Full Version : Edius Demo Won't Start


Eric Lagerlof
May 9th, 2008, 11:38 PM
I'm trying Edius Pro on my laptop and it will start, sort of... it gets to opening the editor UI and then I get a (Windows XP Pro sp2) error message, "Sorry for the Inconvenience..." and shuts down. Any ideas why?

I'm on a Macbook running Windows XP Pro under Bootcamp, with an Intel Core2 Duo, 2 gigs of RAM and the weak spot, onboard graphics with 64 Mb of Video Ram.

Andy Tejral
May 9th, 2008, 11:53 PM
I'd say you'd have better luck with a solution to that problem here:

http://ediusforum.grassvalley.com/forum/

Doug Okamoto
May 10th, 2008, 06:23 AM
Eric, you already knew the answer to your question!

You will notice below that the graphics card is very lacking in your MacBook.

The following is copied from the EDIUS Pro page http://www.canopus.com/products/EDIUSPro/index.php#specs

Minimum System Requirements:

* Intel® Pentium® 4 3.0GHz CPU or faster (Intel Xeon® 2.8GHz dual processors recommended for HD/HDV editing, Hyper-Threading supported)
* 512MB RAM (1GB RAM recommended)
* 800MB free disk space for the application
* DVD-ROM drive for software installation
* Windows® XP Home or Windows XP Professional (Service Pack 2 or later)
* DirectX 9.0 or later
* Graphics card with 128MB of graphics memory, support for PixelShader Model 2.0 (i.e. DX9-based) or hardware-based DirectDraw overlay, and 32-bit color display at a 1024x768 resolution
* ATA100/5400rpm or faster hard disk recommended (Ultra SCSI 160 or better is required for playing two or more uncompressed video streams simultaneously)
* One free USB port (1.1 or higher) for software protection key
* Soundcard

Eric Lagerlof
May 11th, 2008, 12:43 AM
I signed up for the Edius Forums, I'm registered but awaiting e-mail to activate.

As to the 'minimum specs'. Probably a problem, but I wanted to double check. On the Mac side, Motion is not 'allowed' on a Macbook either, unsupported and way under the minimum for a graphics card. It runs fine on my macbook, a wee slow with a few layers, but it still gets the job done. So...

Also, a slow graphics card is not usually responsible for a WinXP error message that says, "Sorry, you've encountered an error...", which is my problem. Usually a slow graphics card will mean sluggish, strained performance. And every program balances its data handling differently, so a stronger processor with a weaker graphics card may still give me adequate, if not ideal, performance.

Jack Walker
May 11th, 2008, 03:09 AM
I signed up for the Edius Forums, I'm registered but awaiting e-mail to activate.

The Edius/Canopus/Grass Valley forums are excellent at getting quick and to the point answers to specific issues on the Grass Valley products that are current. Things get quickly answered by Grass Valley employees and/or very knowledgeable users.

You'll find some of the same people here and there. However, there everything is very specific and to the point. It is the best company sponsored forum I know.