View Full Version : Video Image prob EOS 70D


Rob Cantwell
February 12th, 2015, 06:24 PM
Anyone ever experience anything like whats in this clip, brand new camera, this stripe showed in Live Mode and on recorded video, tried all settings and it was still the same!!

http://youtu.be/22QAL88PSsc

Chris Hurd
February 12th, 2015, 06:28 PM
No, no, that's not right at all. Camera definitely needs to go in for factory service I'm afraid. Should be a free repair under warranty though. Where did you buy it?

Chris Hurd
February 12th, 2015, 06:31 PM
Here's an authorized service center 160km away, in Dublin:

http://imagesupplysystems.com/photo-digital/service-offerings/camera-servicing/

Rob Cantwell
February 12th, 2015, 06:41 PM
Thanks Chris, got it from the UK so Im guessing it'll have to go back there and yeah I've used Image Supply Systems in the past.
Only got the camera yesterday, and used it on a little job this evening, lucky i had spare equipment with me.

I'd be interested to know whats causing it, as the stills don't seem to exhibit the fault at all, I looked at the sensor but couldn't see anything on it.

Daniel Epstein
February 14th, 2015, 04:41 PM
They should replace it with a new unit if you just got it.

Rob Cantwell
February 15th, 2015, 04:39 PM
Hi Daniel, yeah was on to them Friday and they said, just parcel the whole thing up and send it back and they'll send out a new replacement. So it's posted since yesterday.

BTW Didn't actually get it from B&H, just happened to have their magazine there to shoot at.