Hi everyone, i having a problem with a PMW-300, i am getting the E20015 in the viewfinder, all menus still work, but no image, only a fine black and white stripe in all the screen. Anyone knows this error or have some idea were i can get more info ? no luck in the google yet. thanks in advance.

Don't know what the error means. As you can get access to the menus I wonder if it is worth trying to do a full camera reset? (Usual legal disclaimer follows....). Alternatively, try and talk to someone at Sony Professional Support in Brazil (if they have a servicing outlet there).

P.S. I worked in Brazil for several years - what a great place!

thanks for the response, and i aready tried the full reset. The professional support just asked amost the same price of a new, without saying the problem. If you know Brazil, you have to have some douts of the "professionals" most of the time.

I put it to the Sony professional services in Australia and this is the response I received back.

Error message indicates to a failure in the image processor and/or media block.

Unfortunately the unit will need to be sent to a service centre for evaluation and repair.


A little more info than what your local guys gave. Hope this helps.

Andrew

thank you so much for the return, finally some answers about this problem.

Please do let us all know how it goes.

Andrew

Alessandro, how did you go with getting your camera repaired?

Andrew