June 18th, 2007, 02:15 AM
I downloaded Neo HDV trail and I am very interested in buying it. The problem is that, a pop up window with the message "The parameter is incorrect" appears randomly. Sometimes I just click ok and the capture keeps on without any problem, but sometimes it crashes and Neo justs down.
Any ideas or similar problems?
June 18th, 2007, 09:10 AM
Normally there is more information is an error message if it is coming from CineForm, often with cryptic line number and ten character error codes -- while not very user friendly, they are very helpful to CineForm. I you have more information please follow up, but I've never heard of that message, nor does that string exist in our code base. Try an uninstall then a re-install, just in case. Your are also welcome to file a trouble ticket at cineform.com/support.
June 18th, 2007, 05:43 PM
I reinstalled and the exact error keeps popping up from time to time.
But now another error is ocurring, this is what the log says:
Error (0x3)during conversion (hr = 080070070). Resuming
It keeps on resuming and resuming without capturing anything
Thanks for the reply
June 18th, 2007, 05:56 PM
Again there are no lines numbers in the error, nor is that error number in any of our docs. Please file a trouble ticket with cineform.com/support. Note: googling "80070070" says you are running out of disk space -- that might be it.