Atomos Shogun touch screen not working at DVinfo.net

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Atomos Ninja / Samurai / Shogun
HD-SDI field recorders supporting a variety of codecs.


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Old January 28th, 2015, 06:08 PM   #1
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Atomos Shogun touch screen not working

Hi, I just wondered if I'm missing something. I have a brand new Atomos Shogun, fresh out of the box.
The touch screen worked briefly, though poorly, with it taking 2-3 taps on an icon to get it to work. Now, about five minutes in it has become 100% non-functional. The screen is not locked and I've cold booted it. Nothing from the screen will respond to input. The power button is the only thing that works (which is how I can confirm it's not locked - though lock/unlock work) so the device is active.

Suggestions or ship it back?

Thanks

Dylan
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Old January 28th, 2015, 08:43 PM   #2
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Re: Atomos Shogun touch screen not working

Not sure what the issue is, but try posting here. You might get a faster response.

Atomos Forum
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Old January 28th, 2015, 09:01 PM   #3
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Re: Atomos Shogun touch screen not working

Fastest response will be to return it and get a replacement unit.
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Old January 29th, 2015, 12:34 PM   #4
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Re: Atomos Shogun touch screen not working

Powered it up again today and it worked fine for the first few minutes, then got less and less responsive. I sent in for an RMA. Sayonara Shogun!
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