sony xr500 sensor problem at DVinfo.net

Steve Lustgarten · October 15th, 2009, 07:34 PM

I have a Sony xr500, which is a great camera, but developed an issue with drop out type lines on the right half of the screen. It tends to go away after a few minutes of use, but is back again, after it has sat for awhile. Thoughts.

Also, this is such a great little camera, I'm surprised there's not more posts about it.

Dave Blackhurst · October 15th, 2009, 09:56 PM

Are the glitches on the LCD, the VF, or do they record? That will help narrow the problem, The fact it's intermittent is indicative of the sort of thing that probably will require professional repair.

It is a great little camera, very much under-rated.

Steve Lustgarten · October 16th, 2009, 01:06 PM

It's worse in record mode. Is only on the right side of the screen. Seems to me like there may be two sensors and this is one of them acting up. It clears up after about 30 seconds. It is recorded.

Dave Blackhurst · October 16th, 2009, 08:55 PM

Sounds like a bad sensor block - AFAIK the sensor is a single chip, but sounds like somehow it's shorting or not getting proper power, which "cures" once the chip comes up to operating temperature. Haven't torn down one of these specifically, but you're talking about some serious micro electronics, not a "field repair" or user serviceable issue. I'd talk to Sony about warranty... They can check the serial # for mfr date if you don't have receipts, should still have SOME warranty?

Steve Lustgarten · October 16th, 2009, 10:26 PM

thanks for the info.

October 15th, 2009, 07:34 PM	#1
Steve Lustgarten Regular Crew Join Date: Dec 2003 Location: omaha Posts: 44	sony xr500 sensor problem I have a Sony xr500, which is a great camera, but developed an issue with drop out type lines on the right half of the screen. It tends to go away after a few minutes of use, but is back again, after it has sat for awhile. Thoughts. Also, this is such a great little camera, I'm surprised there's not more posts about it. __________________ http://www.leofilms.com Feature Film Distribution

October 16th, 2009, 01:06 PM	#3
Steve Lustgarten Regular Crew Join Date: Dec 2003 Location: omaha Posts: 44	It's worse in record mode. Is only on the right side of the screen. Seems to me like there may be two sensors and this is one of them acting up. It clears up after about 30 seconds. It is recorded. __________________ http://www.leofilms.com Feature Film Distribution

October 16th, 2009, 10:26 PM	#5
Steve Lustgarten Regular Crew Join Date: Dec 2003 Location: omaha Posts: 44	thanks for the info. __________________ http://www.leofilms.com Feature Film Distribution

October 15th, 2009, 09:56 PM	#2
Dave Blackhurst Inner Circle Join Date: Feb 2007 Location: Apple Valley CA Posts: 4,874	Are the glitches on the LCD, the VF, or do they record? That will help narrow the problem, The fact it's intermittent is indicative of the sort of thing that probably will require professional repair. It is a great little camera, very much under-rated.

October 16th, 2009, 08:55 PM	#4
Dave Blackhurst Inner Circle Join Date: Feb 2007 Location: Apple Valley CA Posts: 4,874	Sounds like a bad sensor block - AFAIK the sensor is a single chip, but sounds like somehow it's shorting or not getting proper power, which "cures" once the chip comes up to operating temperature. Haven't torn down one of these specifically, but you're talking about some serious micro electronics, not a "field repair" or user serviceable issue. I'd talk to Sony about warranty... They can check the serial # for mfr date if you don't have receipts, should still have SOME warranty?