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Old December 6th, 2013, 04:02 PM   #1
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BMCC missing dongle

I am a reseller. I had a client call and tell me the BMCC he purchased from us was missing the Resolve dongle. Has anyone else had this happen? Brand new, sealed box camera.
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Old December 9th, 2013, 01:37 PM   #2
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Re: BMCC missing dongle

Was that BMCC, or BMPCC?
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Old December 9th, 2013, 10:22 PM   #3
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Re: BMCC missing dongle

I thought the dongle in the BMCC box was because it was needed for the full version of Resolve. I didn't think the freebie Lite version needed one. Of course I could be wrong since I only have the BMCC and not the BMPCC.
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Old December 10th, 2013, 07:42 AM   #4
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Re: BMCC missing dongle

that's why i asked that question, BMPCC does not come with full version and doesn't have dongle included
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Old December 10th, 2013, 09:26 PM   #5
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Re: BMCC missing dongle

I rememver a post or two about the MF version not having a dongle on board. You need to contact customer service of you seller or make direct contact with Black Magic customer service.
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