C100 Missing Frames Between Split Files

[Steve Kimmel]

Recently I noticed that, when splitting files (due to size) my C100 is dropping 1-2 frames in between the files. I'm using a 32GB 95mb/sec Sandisk card and don't recall having this problem before.

Anyone else having this problem? Any solutions?

Thanks.

[Gary Huff]

Is this within an NLE or playing back via player software? What NLE or software? What OS?

[Steve Kimmel]

Within NLE - Edius.

I've also noted that when syncing multiple cameras with PluralEyes the C100 files are not in sync because of this.

[Jeremiah Rickert]

Are you using the Data Import Utility that came with the camera to get your clips from the cards? It merges them into a single clip with no dropped frames onto your hard drive.

[Roger Gunkel]

As Jeremiah said, you need to use the camera's data import software. If you just drag and drop files from the card, you won't have the additional data files that enable the linking of the clips.

Roger

[Arthur Abramov]

Same problem

Can it be downloaded from canons website?

[Erick Perdomo]

hi everyone...is this issue also affecting MP4 recordings? I haven't done very long recordings with the C100 mkii yet..only short ones. Hmm..
thanks
E

[Gary Huff]

Originally Posted by Erick Perdomo

hi everyone...is this issue also affecting MP4 recordings?

It should only be an issue with AVCHD.

[Steve Kimmel]

Originally Posted by Arthur Abramov

Same problem

Can it be downloaded from canons website?

Unfortunately no. I contacted them. If you don't have version 1, you can't use version 2 (which is what's on the web) and Canon won't provide version 1. They told me to find a different way to do this.

Very disappointing.

[Jim Andrada]

There's another thread on this on the forum and there is apparently a way to get the NLE to do it right - I think you have to copy the whole folder not just the individual clip - or something like that. I'll see if I can find it.

Personally if I'm shooting anything long I just record to the Ninja so I don't have the problem.

I'm guessing that they need a few ms to close out the file and start a new one and they record the "missing" frames in a different place on the SD card (pre-existing file???) instead of buffering them internally in the camera. The Ninja apparently records to a few seconds long memory buffer and then to the media so it has time to retry a disk error. Just a wild A-- guess on my part of course.

[Jeff Pulera]

For those using Adobe Premiere, copy ENTIRE memory card contents to hard drive, keeping original folder structure. In Premiere, do NOT use the "File > Import", rather use "Media Browser". This recognizes spanned clips properly and imports into Premiere to look like one seamless clip! Have not tried with C100, but in general, this should work for all memory card video formats.

No camera utility/conversion should be needed or is recommended, use raw data from card.

Thanks

[Troy Moss]

Try this link:

Data Import Utility Ver.2 - Download (English) | PIXELA CORPORATION

[Troy Moss]

Data Import Utility Ver.1 - Download (English) | PIXELA CORPORATION

[Jeremiah Rickert]

Originally Posted by Troy Moss

Data Import Utility Ver.1 - Download (English) | PIXELA CORPORATION

Even though that link says Version 1, you still can't download version one. You absolutely have to have the CD that came with your camera.

There is a program called MTS joiner that can be used to merge AVCHD files, but the Data Import Utility is still the best way. You might try contacting another C100 owner to see if they will loan you the disc.

[Gary Huff]

Under OSX you can use EditReady to do that as well.

Of course, the bigger question is, is the AVCHD directory format intact or did you just pull out the .MTS files from it? Because that's not a good idea.