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February 12th, 2015, 06:24 PM
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#1 |
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Major Player
Join Date: Oct 2011
Location: Tipperary, Ireland
Posts: 624
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Video Image prob EOS 70D
Anyone ever experience anything like whats in this clip, brand new camera, this stripe showed in Live Mode and on recorded video, tried all settings and it was still the same!!
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http://www.robertcantwell.com |
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February 12th, 2015, 06:28 PM
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#2 |
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Obstreperous Rex
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Re: Video Image prob EOS 70D
No, no, that's not right at all. Camera definitely needs to go in for factory service I'm afraid. Should be a free repair under warranty though. Where did you buy it?
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February 12th, 2015, 06:31 PM
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#3 |
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Obstreperous Rex
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Re: Video Image prob EOS 70D
Here's an authorized service center 160km away, in Dublin:
http://imagesupplysystems.com/photo-...era-servicing/ |
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February 12th, 2015, 06:41 PM
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#4 |
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Major Player
Join Date: Oct 2011
Location: Tipperary, Ireland
Posts: 624
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Re: Video Image prob EOS 70D
Thanks Chris, got it from the UK so Im guessing it'll have to go back there and yeah I've used Image Supply Systems in the past.
Only got the camera yesterday, and used it on a little job this evening, lucky i had spare equipment with me. I'd be interested to know whats causing it, as the stills don't seem to exhibit the fault at all, I looked at the sensor but couldn't see anything on it.
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http://www.robertcantwell.com |
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February 14th, 2015, 04:41 PM
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#5 |
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Trustee
Join Date: Jan 2006
Location: New York, NY
Posts: 1,267
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Re: Video Image prob EOS 70D
They should replace it with a new unit if you just got it.
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February 15th, 2015, 04:39 PM
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#6 |
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Major Player
Join Date: Oct 2011
Location: Tipperary, Ireland
Posts: 624
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Re: Video Image prob EOS 70D
Hi Daniel, yeah was on to them Friday and they said, just parcel the whole thing up and send it back and they'll send out a new replacement. So it's posted since yesterday.
BTW Didn't actually get it from B&H, just happened to have their magazine there to shoot at.
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http://www.robertcantwell.com Last edited by Rob Cantwell; February 15th, 2015 at 04:41 PM. Reason: clarity |
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