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Canon EOS Full Frame for HD
All about using the Canon 1D X, 6D, 5D Mk. IV / Mk. III / Mk. II D-SLR for 4K and HD video recording.


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Old July 15th, 2009, 04:12 PM   #1
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Help- "ERROR 02"!

At the end of a shoot today I got an Error 02 on one of my cards. It wouldn't allow me to view any of the footage on the car what so ever.

I was indeed able to retrieve 90% of the files but the last 4-5 shots are completely unreadable (ie OSX won't even let me try and transfer them).

I tried messing with a program called Photo Recovery for Digital Media 3.5 (downloaded via Version Tracker). However it's shareware and wants me to fork over $40 before I can even try out moving some of those bad files over.

Anyone know of a way to get these files off (baring they aren't totally corrupted)?

Also, afterwards, can I simply reformat the card and keep using it or is this indicative of a bad card in general????

Thanks in advance!
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Old July 15th, 2009, 04:54 PM   #2
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Glen the card is toast. I had one that was like that out of the box, so I was lucky. I am not sure if you are going to be able to recover anything from the card either, as it will have to be able to be read by something to have a chance of recovery. This is really scary to me to think this could happen at any time.

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Old July 15th, 2009, 05:52 PM   #3
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Originally Posted by Bruce G. Cleveland View Post
Glen the card is toast. I had one that was like that out of the box, so I was lucky. I am not sure if you are going to be able to recover anything from the card either, as it will have to be able to be read by something to have a chance of recovery. This is really scary to me to think this could happen at any time.

Bruce
Yeah this is the first time I used this card. It's a brand-spankin new Sandisk Extreme III 16gb. Oddly enough only the last 5-6 takes on the card are causing problems. Regardless I don't feel safe enough to try using it again.

IMHO, this is a huge downside to shooting weddings with the 5DmkII or any solid state camera for that matter. Thank goodness this wasn't a wedding shoot. I'd hate to lose the file with the vows/rings!!!!!
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Old July 15th, 2009, 06:25 PM   #4
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Update: I purchased "FILERECOVERY for Mac" and it was indeed able to get the corrupt files off the card on to my local HD. However they were still unplayable. :(
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Old July 15th, 2009, 06:35 PM   #5
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Glenn
Sorry
My experience recovering files from memory cards was very awful. I tried different programs but even that you recover the file they were not playable either.
Good Luck
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Old July 15th, 2009, 06:57 PM   #6
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Glenn
Sorry
My experience recovering files from memory cards was very awful. I tried different programs but even that you recover the file they were not playable either.
Good Luck
Sorry
Does this mean it's a bad card? Or could it be used faithfully in the future after a format?
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Old July 15th, 2009, 07:58 PM   #7
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Had a similar issue with a 02 error. Lost some still images. I believe the issue is that I transfered some images from the card from a external card reader then reinserted it back into the camera without re-formatting, then got the 02 errors. Always reformat after the card has left the camera and image transfer has taken place before using the card again.
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Old July 16th, 2009, 01:44 AM   #8
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Originally Posted by Steve Cahill View Post
Had a similar issue with a 02 error. Lost some still images. I believe the issue is that I transfered some images from the card from a external card reader then reinserted it back into the camera without re-formatting, then got the 02 errors. Always reformat after the card has left the camera and image transfer has taken place before using the card again.
There is no point to reformatting the card every time that you put it in a reader. The card reader doesn't do anything to the card it's a reader. I could understand perhaps if you had added/deleted/formatted the card before returning it to the camera.

I have transferred many thousands of video clips & still images using a Lexus Firewire 800 CF reader & never had a single problem.

Last edited by Nigel Barker; July 16th, 2009 at 04:37 PM.
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Old July 16th, 2009, 05:00 AM   #9
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I believe I did alter the file structure on the card, with the card reader, ( which can write to the card as well) Scandisk firewire unit, by copying over a file or deleting one. I was not specific about that. Reformatting card(s) has become a standard procedure in my work flow.
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