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Old August 17th, 2009, 12:27 AM   #1
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Mic input not working

I have a Rode NTG-2 that isn't working with my 5D 2. Bought the mic today. Put in a new battery. And nothing. Ran some tests with cables, and ran the mic into my laptop. The mic works fine. The 5D continuously uses the internal mic rather than switching over to the mic input. Any ideas? Does the 5D need to be set up to accept the audio from an external mic?

Thanks in advance,
Beau
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Old August 17th, 2009, 01:10 AM   #2
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Goto Live view and movie set up. At bottom of menu, you need to be sure sound recording is on. Also make sure that movie mode is on.

Not sure how you are feeding mic to camera. Please explain how you are getting input into camera.
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Old August 17th, 2009, 01:16 AM   #3
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Sound recording is set to 'On'. LV func. Set is Stills + Movie and Movie Display. Audio is running from mic to camera via an XLR to mini stereo plug.
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Old August 17th, 2009, 04:56 AM   #4
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I had the same problem. Turns out the mic input jack is a bit delicate (atleast on some MkII batches). Mine got broken. I think you have the same problem.. :(
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Old August 17th, 2009, 08:38 AM   #5
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Hey Tommi,

I think you may be right. This is the first time I've had an issue with a camera. Any recommendations on how to get it fixed? Send in the camera to Canon themselves? Or maybe a local canon dealer?

Thanks,
Beau
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Old August 17th, 2009, 08:57 AM   #6
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Quote:
Originally Posted by Beau Holland View Post
Hey Tommi,

I think you may be right. This is the first time I've had an issue with a camera. Any recommendations on how to get it fixed? Send in the camera to Canon themselves? Or maybe a local canon dealer?

Thanks,
Beau
If you're a CPS member, then definitely send it to Canon in Irvine. Actually, definitely send it to Irvine either way. If the jack needs to be replaced, it's not likely to be done while you wait. Just call them and get shipping info, etc.
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Old August 17th, 2009, 09:26 AM   #7
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Beau, since you're in the L.A. area, if you have the time to spare then you could just drive it down to Irvine.
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Old August 17th, 2009, 05:18 PM   #8
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Beau

I have the RODE SVN and sometimes i'll forget to turn the mic on.. I'm sure this is not the problem as it sounds like the port may be buggered but thought i'd chime in.......

Harry
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Old August 18th, 2009, 11:14 AM   #9
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Thanks everyone for your input. I appreciate it. Unfortunately, I'll have to take the steps to get it fixed through Canon. Unless by some miracle it starts working.

Thanks again everyone,
Beau
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