Defective 'always on' green pixels on LCD display screen at DVinfo.net

Go Back   DV Info Net > Canon EOS / MXF / AVCHD / HDV / DV Camera Systems > Canon EOS Full Frame for HD

Canon EOS Full Frame for HD
All about using the Canon 1D X, 6D, 5D Mk. IV / Mk. III / Mk. II D-SLR for 4K and HD video recording.


Reply
 
Thread Tools Search this Thread
Old October 10th, 2010, 05:05 PM   #1
Regular Crew
 
Join Date: Nov 2009
Location: Gatwick, UK
Posts: 185
Defective 'always on' green pixels on LCD display screen

I recently purchased another Canon 5D Mark II, brand new. I've only used it for about two weeks and something worrying appeared on my LCD screen display whilst out shooting today.

Several green pixels, they look to be defective or 'always on' as usually described have appeared very central to the LCD display. Never seen this before on a DSLR. The images / movies don't appear to be affected at all.

However, it's very distracting and I don't think I could live with it. Makes it hard to focus sometimes as I have to move the camera if my focus point lies near these defective pixels. Wouldn't mind so much if it were one or two, but I can count at least 41 LCD pixels affected in total.

Anyone seen anything like this before, or know a fix?



__________________
http://kriskoster.com
Kris Koster is offline   Reply With Quote
Old October 10th, 2010, 08:54 PM   #2
Trustee
 
Join Date: Oct 2009
Location: Mesa, AZ
Posts: 1,384
Send it back to Canon for service under warranty. Same thing happened with my T2i. Turnaround was about 2 weeks which I thought was pretty good.
It can all be initiated on their website too and is trackable.
__________________
A7RII, C100, 1Dx, 5Dmk3, 70D, Kessler goodies, Adobe, Pro Tools and more!
Robert Turchick is offline   Reply With Quote
Old October 14th, 2010, 03:08 PM   #3
Regular Crew
 
Join Date: Sep 2007
Location: Poland
Posts: 141
Did you use any wiewfinder on the camera?
Ivan Mosny is offline   Reply With Quote
Old October 20th, 2010, 10:56 AM   #4
Regular Crew
 
Join Date: Nov 2009
Location: Gatwick, UK
Posts: 185
Ivan,

Yes I do, I use the z-finder pro 3 from Zacuto... I know what you're thinking, but I've only just started using it and I'm extra careful to make sure the sun doesn't get in there. The camera is only a few weeks old in any case.

Does it look like sun damage?

Kris
__________________
http://kriskoster.com
Kris Koster is offline   Reply With Quote
Old October 21st, 2010, 03:54 PM   #5
Regular Crew
 
Join Date: Sep 2007
Location: Poland
Posts: 141
Yes - it looks definitelly like a thermal damage of the polariser - but i am of course not 100% sure.
Just look by the camera of if you don`t see any machanical changes. Its hard to see with the plastic glasscover on - but its possible.
Ivan Mosny is offline   Reply
Reply

DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses...

Professional Video
(800) 833-4801
Portland, OR

B&H Photo Video
(866) 521-7381
New York, NY

Z.G.C.
(973) 335-4460
Mountain Lakes, NJ

Abel Cine Tech
(888) 700-4416
N.Y. NY & L.A. CA

Precision Camera
(800) 677-1023
Austin, TX

DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood.
  You are here: DV Info Net > Canon EOS / MXF / AVCHD / HDV / DV Camera Systems > Canon EOS Full Frame for HD

Thread Tools Search this Thread
Search this Thread:

Advanced Search

 



Google
 

All times are GMT -6. The time now is 06:01 PM.


DV Info Net -- Real Names, Real People, Real Info!
1998-2017 The Digital Video Information Network