Help with hardware... at DVinfo.net

Mark A. Billings · February 12th, 2004, 02:58 PM

I never have problems figuring out hardware issues so this is a first.

1. previously I had installed a Pinnacle System Firewire card and used Pinnacle Systems Studio 7. I used my Canon ZR25MC camera. I never had any problems capturing, editing, etc.

2. I recently purchased a Canon GL2 (very happy about that by the way)

3. I attempted to attach the camera via Firewire and poof!, no recognition of the GL2. I attempted to attach the old camera and poof!, no recognition.

4. I uninstalled software, card etc. and reinstalled fresh. Unable to capture. All of a sudden my system (W98SE) wants to install the camera under imaging devices (never happened before).

Here is what the Device Manager looks like when the camera is on:

www.archaeologystore.com/images/sysprop.gif

5. O.K., I say forget Studio7 I install a copy of Adobe Premiere 6.5 with the card. No capture. I read on Adobe's website about the Texas Instruments non-compatibility blah, blah, blah. None of their fixes work.

6. Bought a new Belkin Firewire card. Still the same problems.

Any help would be greatly appreciated.

Steve Olds · February 15th, 2004, 04:42 PM

DAM* I have the same problem. Brand new Belkin card#f5u503 and brand new belkin cable and sonic my dvd that came with my sony 510a burner. A " no valid video capyure device detected" came up on the screen. Using a GL2 camera. I cant even find the pci card in any programs, under device manger or any other place???

Jeff Donald · February 15th, 2004, 05:00 PM

Mark, I suspect you're going to have to upgrade your OS. Many of my students encounter problems with W98SE. It is really too old to work reliably with many of the new programs and hardware.

Mark A. Billings · February 17th, 2004, 09:34 AM

sure enough. I loaded XP PRO on my system (dual boot) and the camera is recognized instantly. Not only the GL2 but also my Canon ZR25MC (which is for sale b.o.), my Canon Digital Rebel and also my Olympus C5050Z still cams.

Time to upgrade Steve :-(

Thanks Jeff.

Mark

Steve Olds · February 17th, 2004, 10:12 AM

Well I have xp home. BUT.... I removed the pci card that I installed and moved it to another slot. And now it recognized my camera. So what ever the problem was it is fixed now.

February 12th, 2004, 02:58 PM	#1
Mark A. Billings New Boot Join Date: Feb 2004 Location: W.PA. Posts: 6	Help with hardware... I never have problems figuring out hardware issues so this is a first. 1. previously I had installed a Pinnacle System Firewire card and used Pinnacle Systems Studio 7. I used my Canon ZR25MC camera. I never had any problems capturing, editing, etc. 2. I recently purchased a Canon GL2 (very happy about that by the way) 3. I attempted to attach the camera via Firewire and poof!, no recognition of the GL2. I attempted to attach the old camera and poof!, no recognition. 4. I uninstalled software, card etc. and reinstalled fresh. Unable to capture. All of a sudden my system (W98SE) wants to install the camera under imaging devices (never happened before). Here is what the Device Manager looks like when the camera is on: www.archaeologystore.com/images/sysprop.gif 5. O.K., I say forget Studio7 I install a copy of Adobe Premiere 6.5 with the card. No capture. I read on Adobe's website about the Texas Instruments non-compatibility blah, blah, blah. None of their fixes work. 6. Bought a new Belkin Firewire card. Still the same problems. Any help would be greatly appreciated. __________________ ...always one more burial to excavate...

February 15th, 2004, 05:00 PM	#3
Jeff Donald Warden Join Date: Mar 2002 Location: Clearwater, FL Posts: 8,287	Mark, I suspect you're going to have to upgrade your OS. Many of my students encounter problems with W98SE. It is really too old to work reliably with many of the new programs and hardware. __________________ Jeff Donald Carpe Diem Search DVinfo.net for quick answers \| Where to Buy? From the best in the business: DVinfo.net sponsors

February 17th, 2004, 09:34 AM	#4
Mark A. Billings New Boot Join Date: Feb 2004 Location: W.PA. Posts: 6	yep.... sure enough. I loaded XP PRO on my system (dual boot) and the camera is recognized instantly. Not only the GL2 but also my Canon ZR25MC (which is for sale b.o.), my Canon Digital Rebel and also my Olympus C5050Z still cams. Time to upgrade Steve :-( Thanks Jeff. Mark __________________ ...always one more burial to excavate...

February 15th, 2004, 04:42 PM	#2
Steve Olds Regular Crew Join Date: Oct 2003 Location: Rolla, Mo Posts: 116	DAM* I have the same problem. Brand new Belkin card#f5u503 and brand new belkin cable and sonic my dvd that came with my sony 510a burner. A " no valid video capyure device detected" came up on the screen. Using a GL2 camera. I cant even find the pci card in any programs, under device manger or any other place???

February 17th, 2004, 10:12 AM	#5
Steve Olds Regular Crew Join Date: Oct 2003 Location: Rolla, Mo Posts: 116	Well I have xp home. BUT.... I removed the pci card that I installed and moved it to another slot. And now it recognized my camera. So what ever the problem was it is fixed now.