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-   -   Digital Video Solution Disk (https://www.dvinfo.net/forum/canon-gl-series-dv-camcorders/28630-digital-video-solution-disk.html)

Belliso Rincon July 8th, 2004 09:55 AM

Digital Video Solution Disk
 
My disk has been destoyed. Does anyone know how I can go about getting a new one? If I have to go through Canon, how much do they charge for a replacement?
Thanks

Rob Lohman July 8th, 2004 10:24 AM

What do you use / need the disk for? If it is a driver you can
download it off the Canon site. Software *probably* too.

Click here for the GL2's downloads

Belliso Rincon July 8th, 2004 10:33 AM

Thanks Rob. I downloaded the driver, but as I look through the manual, I notice that it says to hook the camera up to your computer before installing. However, it says Do Not hook the camera up before installing the solution disk.

Rob Lohman July 8th, 2004 03:02 PM

USB equipment needs the driver installed BEFORE you attach
the device in 9 out of the 10 cases. So if it comes with a setup
program run that before you attach the device. If it doesn't then
it is probably just a driver disk and you need to point Windows
to it when it asks for a drivers disk when you attach such a
device.

If you have a setup and did not run it before attaching the
device go into your control panel and then down to system. Go
to the Hardware tab and then click on Device Manager. Your
device should be listed probably under unknown devices.
Remove it from the list (device should NOT be attached to the
computer) and reboot to be safe. Then run setup and after it
is done plug in the USB device.


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