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Canon GL Series DV Camcorders
Canon GL2, GL1 and PAL versions XM2, XM1.


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Old July 8th, 2004, 10:55 AM   #1
Tourist
 
Join Date: May 2004
Location: Houston, TX
Posts: 4
Digital Video Solution Disk

My disk has been destoyed. Does anyone know how I can go about getting a new one? If I have to go through Canon, how much do they charge for a replacement?
Thanks
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Old July 8th, 2004, 11:24 AM   #2
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Join Date: Oct 2001
Location: Holland
Posts: 12,514
What do you use / need the disk for? If it is a driver you can
download it off the Canon site. Software *probably* too.

Click here for the GL2's downloads
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Old July 8th, 2004, 11:33 AM   #3
Tourist
 
Join Date: May 2004
Location: Houston, TX
Posts: 4
Thanks Rob. I downloaded the driver, but as I look through the manual, I notice that it says to hook the camera up to your computer before installing. However, it says Do Not hook the camera up before installing the solution disk.
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Old July 8th, 2004, 04:02 PM   #4
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Location: Holland
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USB equipment needs the driver installed BEFORE you attach
the device in 9 out of the 10 cases. So if it comes with a setup
program run that before you attach the device. If it doesn't then
it is probably just a driver disk and you need to point Windows
to it when it asks for a drivers disk when you attach such a
device.

If you have a setup and did not run it before attaching the
device go into your control panel and then down to system. Go
to the Hardware tab and then click on Device Manager. Your
device should be listed probably under unknown devices.
Remove it from the list (device should NOT be attached to the
computer) and reboot to be safe. Then run setup and after it
is done plug in the USB device.
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