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Canon GL Series DV Camcorders
Canon GL2, GL1 and PAL versions XM2, XM1.


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Old September 27th, 2004, 01:33 PM   #16
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What we get here is not a chroma shift problem, but a green peaking (overshoot) problem. The man's hair/background transient doesn't contain color ans so does the left side of the image (blanking signal).
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Old September 28th, 2004, 04:23 AM   #17
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You're right Andree.

Lorand wrote in romanian that the service guy told him "sir, it seems that you have no experience with DV". So he (the service guy) sugested, by that, that this is a normal manifestation of DV format!
So, I just wanted to let Lorand know (in case he didn't already know) about the 'chroma shift' - normal manifestation of DV, as opposed to the problem of his camcorder. I didn't know it is caled green peaking.
I know you have more knoledge on this stuff, Andree. Do you think it could be solved in 'service menu'?!
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Old September 28th, 2004, 04:38 AM   #18
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No Cosmin, the service menu can't correct color selective corrections.
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Old September 28th, 2004, 04:53 AM   #19
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Lorand, you need to visit canon.com and write to someone. Tell them about your problem and tell them about the answer you got from canon service Romania. Is the only way you can get somthing fixe here. I had a problem with a new Philips TV that I got it repaired only after writing to philips.com. I had some problems at BRD that I only got fixed by writing to GSG from France... people here only work when forced from outside...
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Old September 29th, 2004, 06:08 AM   #20
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so...

I've e-mailed to Canon last week but nothing, no answer. I will mail again tomorow. I don't know where should i send the mail, Canon US or Canon Europe?

Thancks for the postings guys, it's really helping me.
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Old September 29th, 2004, 06:15 AM   #21
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CEE_INFO@canon.at

http://www.canon-cee.com/

I've wrote them about the zoom issue I have and they redirected me to canon.ro... So you should tell them that you already talked to canon.ro / canon service. Tell them the all story!
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