GL-2 Questions - Page 2 at DVinfo.net

Go Back   DV Info Net > Canon EOS / MXF / AVCHD / HDV / DV Camera Systems > Canon HDV and DV Camera Systems > Canon XL and GL Series DV Camcorders > Canon GL Series DV Camcorders

Canon GL Series DV Camcorders
Canon GL2, GL1 and PAL versions XM2, XM1.


Reply
 
Thread Tools Search this Thread
Old August 22nd, 2002, 11:32 AM   #16
Trustee
 
Join Date: Oct 2001
Location: San Luis Obispo CA
Posts: 1,189
My guess is that the tech at canon was referring to your inability to "access" the gain in the auto modes, which would be correct...trust me, walk into a darkened room with the camera on auto, and you'll see that gain kick up enough to see the grain on the lcd...anyway, good luck tomorrow.

Barry
Barry Goyette is offline   Reply With Quote
Old August 22nd, 2002, 07:17 PM   #17
Regular Crew
 
Join Date: Aug 2002
Location: Boston, MA
Posts: 42
Tried to exchange the GL2...

Ok, so I went back to the store with the GL2. Described the problems I was having....

The sales guy (head of the video dept.) said something like "Well, you are just being too picky. I don't believe there is a problem. You can either take this one [the one I bought] or get your money back. If the problems weren't so subjective that would be different." He also said something about it being impossible for the factory to make a calibration error, because it's done by computer. He didn't look at the camera.

So, I'm in a quandry. I'm inclined to just go buy another GL2 somewhere else, but I do use this store a lot (for still photo equipment and video) and it is the most "pro" place in town and the sales guys and customers are the most knowledgable. So I hate to "burn my bridges." (Even though, the sales guy IS acting like a jerk.)

Still. I don't want to end up with a messed up camera...

-Heidi
Heidi Willoughby is offline   Reply With Quote
Old August 22nd, 2002, 08:42 PM   #18
Major Player
 
Join Date: Aug 2002
Posts: 200
I don't know why you are using a store that is not willing to accomidate you, especially if you use them a lot. Get your money back and call either Zotz Digital or www.BestPriceAudioVideo.com, both have it for $2300 and both only charge actual shipping, not inflated.
Keith Luken is offline   Reply With Quote
Old August 22nd, 2002, 09:01 PM   #19
Regular Crew
 
Join Date: Aug 2002
Location: Boston, MA
Posts: 42
Online ordering

These aren't "gray market" cameras (cameras without a US warranty) are they?

-Heidi
Heidi Willoughby is offline   Reply With Quote
Old August 22nd, 2002, 09:12 PM   #20
Retired DV Info Net Almunus
 
Join Date: Dec 2001
Location: Chicago, IL
Posts: 6,943
Heidi,
I agree with Keith that it sounds like you are patronizing a business operated by bone-heads...and you are probably paying a 10-20% premium to do so. Screw 'em. Get your money back and call one of our site's sponsors such as Zotz or ZGC. I just bought a GL-2 from ZGC myself. I've purchased my XL1s from them, too. Come to think of it, I purchased an XL1 from Zotz quite a while back (before they were sponsors here). Both of these operations are top-notch and really give a damn about providing top-notch products and service at good prices.

One additional note to consider. Canon's first production run record is less than perfect. It's entirely possible that the current GL-2 has some production bugs in it. In fact, I may have detected one in my GL-2. But these problems generally get cleared-up pretty quickly.
__________________
Lady X Films: A lady with a boring wardrobe...and a global mission.

Hey, you don't have enough stuff!
Buy with confidence from our sponsors. Hand-picked as the best in the business...Really!

See some of my work one frame at a time: www.KenTanaka.com
Ken Tanaka is offline   Reply With Quote
Old August 22nd, 2002, 09:50 PM   #21
Major Player
 
Join Date: Nov 2001
Location: Boston, MA
Posts: 280
Heidi, I was wondering what the shop was that you were having trouble with? I'd like to avoid that one if possible!
__________________
Casey Visco
Glidecam Industries, Inc.

Casey Visco is offline   Reply With Quote
Old August 22nd, 2002, 09:58 PM   #22
Regular Crew
 
Join Date: Aug 2002
Location: Boston, MA
Posts: 42
Casey,

I actually bet you know the place... it's Newtonville Camera. Have you done business there?

Keith and Ken, thanks for the really helpful feedback. Ken, I'm just wondering, is the bug you think you may have, similar to mine?

This is really making me think that I should return this GL2, wait a few months, and then buy another one online.

-Heidi
Heidi Willoughby is offline   Reply With Quote
Old August 22nd, 2002, 10:11 PM   #23
Retired DV Info Net Almunus
 
Join Date: Dec 2001
Location: Chicago, IL
Posts: 6,943
Heidi,
No, my "bug" is a different species but the same taxonomic order. I'm reluctant to elaborate for fear of the 'Net effect: 'Fred' reads this post and tells 'Harry' and so on until it becomes reported as a major flaw of the GL-2 on some big board by some lazy kid who didn't check his facts. When all it was was one slightly defective unit.
__________________
Lady X Films: A lady with a boring wardrobe...and a global mission.

Hey, you don't have enough stuff!
Buy with confidence from our sponsors. Hand-picked as the best in the business...Really!

See some of my work one frame at a time: www.KenTanaka.com
Ken Tanaka is offline   Reply With Quote
Old August 22nd, 2002, 11:21 PM   #24
Regular Crew
 
Join Date: Jul 2002
Location: Boston, MA
Posts: 95
Zots and BestPrice are both Canon authorized dealers.

Hopefully we'll hook up tomorrow for a comparison.
Joshua Wachs is offline   Reply With Quote
Old August 22nd, 2002, 11:52 PM   #25
Obstreperous Rex
 
Join Date: Jan 2001
Location: San Marcos, TX
Posts: 26,900
Images: 513
<< These aren't "gray market" cameras (cameras without a US warranty) are they? >>

Absolutely NOT. Zotz Digital, ZGC, all of my site sponsors are genuine, died-in-the-wool authorized Canon USA dealers. In fact, Brian at Zotz usually goes out of his way to lecture on the pitfalls of buying from gray market dealers. Hope this helps,
__________________
CH

Search DV Info Net | DV Info Net Sponsors | A Decade (+5) of DVi | ...Tuesday is Soylent Green Day!
Chris Hurd is offline   Reply With Quote
Old August 22nd, 2002, 11:55 PM   #26
Regular Crew
 
Join Date: Aug 2002
Location: Southern California
Posts: 32
Bug sharing

Ken, in the spirit of sharing useful information (what the forum is for), I for one would be interested in what "bug" you have found with the GL-2. The heck with what "Fred" thinks.

The thread about Heidi's camera has been going on for weeks across more than just this board so your information may confirm that there are some problems with the first run of cameras.

Posting the type of bug may also help the rest of us new GL-2 owners find the problem a bit quicker if it exists in our cams. If you are uncomfortable about sharing your findings on the forum you could always email the few of us the have new GL-2s.

The cat may already be out of the bag, a "mystery" glitch is worse than a known glitch any day of the week. If we are all looking for a undocumented problem, some of us will find what seem to be problems that aren't. I'm looking at my camera suspiciously now thinking about trying each and every feature, function, mode and operational nuance over and over again until I go into an obssesive frenzy.... help .

Regards, John.
John VVV is offline   Reply With Quote
Old August 23rd, 2002, 12:26 AM   #27
Retired DV Info Net Almunus
 
Join Date: Dec 2001
Location: Chicago, IL
Posts: 6,943
OK, in the "spirit of sharing" here 'tis. But, although the bug is very real, I want to emphasize that this is likely an isolated situation.

After capturing and reviewing the first hour of footage I shot with my GL-2 at an air show last weekend I noticed vignetting occurring on some of the shots. That is, varying amounts of the corners and edges of the frame would darken on some shots. Normally I would imagine that the lens hood was mismounted or something else was encroaching into the frame. Not so. To abbreviate the story of my investigation, I've not been able to determine a pattern that repeatedly invokes this phenomenon. Interestingly, however, when it does appear it tends to be most pronounced when the lens is zoomed out, not on wide shots. It also tends to be more common and pronounced when the ND filter is engaged, although it's not limited to the ND's engagement.

Frustratingly, neither the viewfinder nor the lcd show enough of the frame to tip you off to the problem while you're shooting. It's only after capturing or while using a professional monitor that you can see the bug.

So there it is. I'll likely be exchanging the camera tomorrow. If the replacement shows the same problem -then- we can make a bruhaha over it. Meanwhile, check your shots for this bug.
__________________
Lady X Films: A lady with a boring wardrobe...and a global mission.

Hey, you don't have enough stuff!
Buy with confidence from our sponsors. Hand-picked as the best in the business...Really!

See some of my work one frame at a time: www.KenTanaka.com
Ken Tanaka is offline   Reply With Quote
Old August 23rd, 2002, 02:35 AM   #28
Warden
 
Join Date: Mar 2002
Location: Clearwater, FL
Posts: 8,267
Optical problems like this are actually fairly common. After all these, can not be computer adjusted. Almost all zooms for camcorders are assembled as a complete unit, without the ability to make adjustments other than back focus (a factory adjustment). If the lens assembly is inserted improperly or is damaged in shipment the lenses can be misaligned. Aligning a lens assembly is a fairly simple procedure using focusing charts and scopes. The other possibility is with the filter wheel that moves the ND filter. It may be misaligned so that the frame appears in some shots. Again, a simple realignment problem.

I don't want to trivialize your problem, Ken, just point out the simple way these type of problems occur and their simple remedy. I would compare your problem to buying a new car with the front end not properly aligned (gee, I think people, not computers, align front ends). It's not common, but it does happen. Probably missed at the factory or happened during shipping. But its an easy fix.

Jeff
Jeff Donald is offline   Reply With Quote
Old August 23rd, 2002, 10:02 AM   #29
Regular Crew
 
Join Date: Aug 2002
Location: Vancouver BC
Posts: 65
This post goes back to Heidi's question about viewing camera settings while in one of the auto modes. In a previous post I noted that it was possible to switch to manual and see what the auto setting was, but that if you changed a manual setting, that setting was retained when you switched back to manual the next time, so the tracking function was lost. Heidi asked if going from standby to lock reset the manual settings so they would track again. The answer is no, at least not for a while: manual settings are retained on lock. Switching to OFF will reset the manual settings so that they will track the auto ones, but that is a pain.

There is, however, another answer. If you switch to either Tv or Av mode and change the base setting there (either shutter speed or f stop), it resets the manual settings, even if your change is just for a second. So all you have to do is change one of these, and the manual mode will track the auto settings again. This is pretty handy, given that the kind of inquisitive person who would want to know is probably using Tv or Av for their auto needs anyway. I agree with Heidi that having instant access to the info would be nice, but having the ability to check what's happening is pretty functional, and after doing it a few times, you can pretty well guess what's going on in a given situation. Oh yeah, switching to auto does not reset the manual setting, since no user-initiated change can be made.

For what it's worth, Heidi, my background is also in still photography, and I like manual (my main cameras are a couple of old F1s and a Rolliflex, though sometimes I steal my daughter's OM4 -- now there's a camera that lets you know!). Of course, the trick is always to not let the desire for technical control stand in the way of a good shot.

Linc Kesler
Linc Kesler is offline   Reply With Quote
Old August 23rd, 2002, 02:32 PM   #30
Regular Crew
 
Join Date: Aug 2002
Location: Southern California
Posts: 32
Thanks Ken

Ken, Thanks for posting the information... now I can get some sleep :-)

So far my camera seems to be rock solid and a joy to use. Thanks to all of the forum member's input the camera seems to be infinitely adjustable and able to get the look I need.

I've added a mini-rover to the GL-2 from another cam and that makes a great package to hang on to. Just the right weight to hand hold. The mini-rover also has large holes in the lower bracket, just perfect to poke my finger thru to hit the custom pre-set buttons.

Regards, John.
John VVV is offline   Reply
Reply

DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses...

Professional Video
(800) 833-4801
Portland, OR

B&H Photo Video
(866) 521-7381
New York, NY

Z.G.C.
(973) 335-4460
Mountain Lakes, NJ

Abel Cine Tech
(888) 700-4416
N.Y. NY & L.A. CA

Precision Camera
(800) 677-1023
Austin, TX

DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood.
  You are here: DV Info Net > Canon EOS / MXF / AVCHD / HDV / DV Camera Systems > Canon HDV and DV Camera Systems > Canon XL and GL Series DV Camcorders > Canon GL Series DV Camcorders

Thread Tools Search this Thread
Search this Thread:

Advanced Search

 



Google
 

All times are GMT -6. The time now is 05:34 AM.


DV Info Net -- Real Names, Real People, Real Info!
1998-2017 The Digital Video Information Network