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Canon GL Series DV Camcorders
Canon GL2, GL1 and PAL versions XM2, XM1.


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Old October 28th, 2002, 07:59 PM   #1
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Dust, hair inside the lens

Hey, I have a GL2, that has a piece of hair or dust right in the center of the lens. I use a UV filter but when I took it off, I find that the hair is not on the filter. I tried cleaning the flourite lens itself but it seems to be inside the covering too. What is a safe and effective way to get rid of this? It shows up clearly when shooting in sunlight.

Thanks,

Phong Huynh
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Old October 28th, 2002, 09:33 PM   #2
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Hello Phong and Welcome!

Well, how do you feel about shooting only low-light scenes? <g>

Seriously, if you're certain that the hair is inside the lens itself (uncommon but not impossible) it will be impossible for you to remove it safely. You'll have to send the camera to a Canon service center. Being a new model it must still be under warranty and since this would probably constitute a "defect in workmanship" the cost to you should be nil.
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Old October 29th, 2002, 12:38 AM   #3
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Thanks Ken

Thanks Ken for the response. I actually prefer low-light scenes because I feel it it my type. But I will have to shoot in daylight also. I don't think enough video is shot at night or in low-light, that is why. I will contact Canon once I have time, hopefully all goes well.

Thanks Again,

Phong
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