XM2 Capture problem at DVinfo.net

Jim Hill · September 30th, 2005, 08:00 AM

Once upon a time I lived in Singapore and had no problems with my Adobe Premiere installation and capturing video from my XM2.

I then moved from Singapore to Paris. While doing that I uninstalled my Premiere and did a bit of cleaning up of my computer. It's taken me a while to dust off the camera...

Now I have a problem.

When I try to capture video in Premiere the first frame freezes in the monitor window and the software refuses to capture any video.

I test movie maker and it doesn't see any video either.

I restart my computer.

I try movie maker first. No problem, can do the capture etc. I then try Premiere. First frame freezes in the monitor and no video is captured. I try movie maker again and it doesn't work any more.

I restart. I install Scenalyzer live. I try to capture in Scenalyzer. The first frame freezes and no more video can be captured.

I restart.

I try movie maker. No problem. I try scenalyser and the first frame freezes. I try movie maker again. No video, no capture.

At no time do any of the programs have a problem controlling the camera. Effectively the only program that works is windows movie maker, which is obviously a problem.

Anyone know what the hell is going on?

David Ennis · September 30th, 2005, 11:30 AM

Since it's a problem shared by two separate third party publishers, sounds like you have something fluky going on with the firewire port driver and/or supporting OS files. I'd try deleting the driver via the Winows control panel, then reinstalling it. If that didn't work a repair overinstall of XP may be needed.

Sasha Stojkovich · October 3rd, 2005, 03:21 AM

I had a similiar problem, but I was/am capturing with my notebook... THe capture won't work (no preview, lost frames,...) if the notebook is on power. As soon I disconnect the notebook power and leave the notebook on batteries, everything is working OK....
I couldn't solve the problem, even after escalation to the manufacturer.

Sasha

Jim Hill · October 4th, 2005, 04:20 AM

Well I will see if I can solve it by messing with the drivers. If I do faind an answer I'll post it.

Jim Hill · October 7th, 2005, 05:09 AM

Ok, reinstalled drivers. No good. Same problem.

I did install Ulead video studio (it came with the firewire card) and it works but has a sound problem.

Here is the summary:

Windows movie maker capturess
Ulead captures video but has a problem with sound
Premiere doesn't work (freezes within a couple of frames, then goes blank)
Scenalyser doesn't work (ditto)

If premiere or scenealyser are tried first then nothing works afterwards until the computer is restarted.

Sasha Stojkovich · October 9th, 2005, 08:38 AM

i gave up trying to solve the problem of my notebook. when i need to transfer the video to hdd, i just add additional battery and thats it...

September 30th, 2005, 08:00 AM	#1
Jim Hill New Boot Join Date: Aug 2003 Location: Paris Posts: 15	XM2 Capture problem Once upon a time I lived in Singapore and had no problems with my Adobe Premiere installation and capturing video from my XM2. I then moved from Singapore to Paris. While doing that I uninstalled my Premiere and did a bit of cleaning up of my computer. It's taken me a while to dust off the camera... Now I have a problem. When I try to capture video in Premiere the first frame freezes in the monitor window and the software refuses to capture any video. I test movie maker and it doesn't see any video either. I restart my computer. I try movie maker first. No problem, can do the capture etc. I then try Premiere. First frame freezes in the monitor and no video is captured. I try movie maker again and it doesn't work any more. I restart. I install Scenalyzer live. I try to capture in Scenalyzer. The first frame freezes and no more video can be captured. I restart. I try movie maker. No problem. I try scenalyser and the first frame freezes. I try movie maker again. No video, no capture. At no time do any of the programs have a problem controlling the camera. Effectively the only program that works is windows movie maker, which is obviously a problem. Anyone know what the hell is going on?

September 30th, 2005, 11:30 AM	#2
David Ennis Fred Retread Join Date: Jul 2004 Location: Hartford, CT Posts: 1,227	Since it's a problem shared by two separate third party publishers, sounds like you have something fluky going on with the firewire port driver and/or supporting OS files. I'd try deleting the driver via the Winows control panel, then reinstalling it. If that didn't work a repair overinstall of XP may be needed. __________________ "Nothing in the world can take the place of persistence..." - Calvin Coolidge "My brain is wired to want to know how other things are wired." - Me

October 3rd, 2005, 03:21 AM	#3
Sasha Stojkovich New Boot Join Date: Feb 2005 Location: Israel Posts: 11	similar experience I had a similiar problem, but I was/am capturing with my notebook... THe capture won't work (no preview, lost frames,...) if the notebook is on power. As soon I disconnect the notebook power and leave the notebook on batteries, everything is working OK.... I couldn't solve the problem, even after escalation to the manufacturer. Sasha

October 4th, 2005, 04:20 AM	#4
Jim Hill New Boot Join Date: Aug 2003 Location: Paris Posts: 15	Well I will see if I can solve it by messing with the drivers. If I do faind an answer I'll post it.

October 7th, 2005, 05:09 AM	#5
Jim Hill New Boot Join Date: Aug 2003 Location: Paris Posts: 15	Ok, reinstalled drivers. No good. Same problem. I did install Ulead video studio (it came with the firewire card) and it works but has a sound problem. Here is the summary: Windows movie maker capturess Ulead captures video but has a problem with sound Premiere doesn't work (freezes within a couple of frames, then goes blank) Scenalyser doesn't work (ditto) If premiere or scenealyser are tried first then nothing works afterwards until the computer is restarted.

October 9th, 2005, 08:38 AM	#6
Sasha Stojkovich New Boot Join Date: Feb 2005 Location: Israel Posts: 11	i gave up trying to solve the problem of my notebook. when i need to transfer the video to hdd, i just add additional battery and thats it...