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Old September 30th, 2005, 09:00 AM   #1
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Join Date: Aug 2003
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XM2 Capture problem

Once upon a time I lived in Singapore and had no problems with my Adobe Premiere installation and capturing video from my XM2.

I then moved from Singapore to Paris. While doing that I uninstalled my Premiere and did a bit of cleaning up of my computer. It's taken me a while to dust off the camera...

Now I have a problem.

When I try to capture video in Premiere the first frame freezes in the monitor window and the software refuses to capture any video.

I test movie maker and it doesn't see any video either.

I restart my computer.

I try movie maker first. No problem, can do the capture etc. I then try Premiere. First frame freezes in the monitor and no video is captured. I try movie maker again and it doesn't work any more.

I restart. I install Scenalyzer live. I try to capture in Scenalyzer. The first frame freezes and no more video can be captured.

I restart.

I try movie maker. No problem. I try scenalyser and the first frame freezes. I try movie maker again. No video, no capture.

At no time do any of the programs have a problem controlling the camera. Effectively the only program that works is windows movie maker, which is obviously a problem.

Anyone know what the hell is going on?
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Old September 30th, 2005, 12:30 PM   #2
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Since it's a problem shared by two separate third party publishers, sounds like you have something fluky going on with the firewire port driver and/or supporting OS files. I'd try deleting the driver via the Winows control panel, then reinstalling it. If that didn't work a repair overinstall of XP may be needed.
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Old October 3rd, 2005, 04:21 AM   #3
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similar experience

I had a similiar problem, but I was/am capturing with my notebook... THe capture won't work (no preview, lost frames,...) if the notebook is on power. As soon I disconnect the notebook power and leave the notebook on batteries, everything is working OK....
I couldn't solve the problem, even after escalation to the manufacturer.

Sasha
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Old October 4th, 2005, 05:20 AM   #4
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Well I will see if I can solve it by messing with the drivers. If I do faind an answer I'll post it.
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Old October 7th, 2005, 06:09 AM   #5
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Ok, reinstalled drivers. No good. Same problem.

I did install Ulead video studio (it came with the firewire card) and it works but has a sound problem.

Here is the summary:

Windows movie maker capturess
Ulead captures video but has a problem with sound
Premiere doesn't work (freezes within a couple of frames, then goes blank)
Scenalyser doesn't work (ditto)

If premiere or scenealyser are tried first then nothing works afterwards until the computer is restarted.
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Old October 9th, 2005, 09:38 AM   #6
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i gave up trying to solve the problem of my notebook. when i need to transfer the video to hdd, i just add additional battery and thats it...
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