Why New Cam Drop-Outs? at DVinfo.net

Go Back   DV Info Net > Canon EOS / MXF / AVCHD / HDV / DV Camera Systems > Canon HDV and DV Camera Systems > Canon XL and GL Series DV Camcorders > Canon GL Series DV Camcorders

Canon GL Series DV Camcorders
Canon GL2, GL1 and PAL versions XM2, XM1.


Reply
 
Thread Tools Search this Thread
Old April 30th, 2003, 01:25 PM   #1
Major Player
 
Join Date: Mar 2003
Location: Somerville, MA
Posts: 360
Why New Cam Drop-Outs?

Bought my GL-2 new last November and I'm just getting out now for testing. However, each time I playback tape I have at least one audio drop-out and a pixelated frame. I've used nothing but Sony Premium tape (DVM60PRL or DVM60PR2) since day one. Any ideas why a new camera has this problem? I need to gain confidence in the camera's perfomance since weddings start next month.
Thanks for any help,
Bob
Bob Harotunian is offline   Reply With Quote
Old April 30th, 2003, 01:45 PM   #2
Outer Circle
 
Join Date: May 2002
Location: Hope, BC
Posts: 7,527
I found that with a brand spankin' new cam, you can get dropouts in the first tape or so, so, clean the heads. However, after cleaning your heads you might want to switch to Fuji miniDV.
Frank Granovski is offline   Reply With Quote
Old April 30th, 2003, 01:47 PM   #3
Retired DV Info Net Almunus
 
Join Date: Dec 2001
Location: Chicago, IL
Posts: 6,943
I assume that (a) the camera is factory-new and, (b) that the tapes you're using are reasonably new and not on their 10th lives.

If that's the case, you should contact Canon service. It's not normal. If you send the camera to Canon be sure to send a sample tape along with it.
__________________
Lady X Films: A lady with a boring wardrobe...and a global mission.

Hey, you don't have enough stuff!
Buy with confidence from our sponsors. Hand-picked as the best in the business...Really!

See some of my work one frame at a time: www.KenTanaka.com
Ken Tanaka is offline   Reply With Quote
Old April 30th, 2003, 02:39 PM   #4
Regular Crew
 
Join Date: Mar 2003
Location: North Pole, Alaska
Posts: 197
normal or not

I also had dropouts with my brand-new GL2 and I did a 5 second cleaning tape run and all has been just fine since, so I'd at least try that as a simple step to take before looking toward Canon support. Anytime you have dropouts like that the first thing to try is a quick cleaning tape. Even multiple passes (after a momentary rest), like canon recommends might be needed, but if the problem continues after 3 or four attempts to use a cleaning tape, THEN I would contact Canon to have it cleaned professionally.
__________________
on the Internet, when you get where you're going you still don't know where you are
Bud Kuenzli is offline   Reply With Quote
Old April 30th, 2003, 03:00 PM   #5
High School Student
 
Join Date: Apr 2003
Location: Canton, Ohio, USA
Posts: 609
Strange, you guys have using these much more expensive cameras and having problems. I have just a Panasonic DV52 ($400) and I've recorded over some Fuji tapes atleast 6 times, and never got a dropout, ever...hopefully I don't either... *knocks on wood* :)
Alex Knappenberger is offline   Reply With Quote
Old May 1st, 2003, 12:13 AM   #6
Outer Circle
 
Join Date: May 2002
Location: Hope, BC
Posts: 7,527
Alex, 99% of the time heads get clogged/drop-outs because of the tape. That's been my experience. However, from reading people's complaints over the years, with buying a new cam, leads me to believe that a new cam may experience this with the first tape.
Frank Granovski is offline   Reply With Quote
Old May 1st, 2003, 08:29 AM   #7
Major Player
 
Join Date: Mar 2003
Location: Somerville, MA
Posts: 360
Since we're talking about a new camera, I was wondering if any of you knew what testing they do at the factory before releasing for sale. Are they running a tape over the heads so that there may be some residue?
Bob
Bob Harotunian is offline   Reply With Quote
Old May 2nd, 2003, 05:45 AM   #8
Major Player
 
Join Date: Sep 2002
Posts: 205
I thought there was something in the manual stating you should use a tape cleaner as soon as the first 24 hours of use?
Bill Hardy is offline   Reply With Quote
Old May 2nd, 2003, 07:04 AM   #9
Major Player
 
Join Date: Mar 2003
Location: Somerville, MA
Posts: 360
Actually, the manual states that the heads should be cleaned after 20 hours of use.
Bob
Bob Harotunian is offline   Reply With Quote
Old May 2nd, 2003, 11:56 AM   #10
Obstreperous Rex
 
Join Date: Jan 2001
Location: San Marcos, TX
Posts: 26,900
Images: 513
My own firm recommendation is: run a head cleaner (never for more than 5 seconds at any time) on these occasions:

1. Upon opening a brand new camcorder, fresh out of the box, *before* recording that first tape.

2. Periodically about every 20 hours of recording time.

Send the camcorder in for professional cleaning at the manufacturer's service center on these occasions:

1. Once per year of occasional light-duty use,

2. Twice per year of frequent heavy-duty use.

I would consider the charges incurred for professional cleaning to be part of the normal operating costs of the camcorder. Hope this helps,
__________________
CH

Search DV Info Net | DV Info Net Sponsors | A Decade (+5) of DVi | ...Tuesday is Soylent Green Day!
Chris Hurd is offline   Reply With Quote
Old May 2nd, 2003, 12:23 PM   #11
New Boot
 
Join Date: Apr 2003
Location: Indianapolis, IN
Posts: 12
It's probably the tape

Bob,

I just purchased a GL2 from Brian at Zotz digital and he gave me some insight into different tapes. Basically, it's only recommended that you use Panasonic tapes in the GL2, more specifically, the Panasonic 63PQ.

It turns out that Panasonic manufactures tapes for Panasonic, JVC and Canon. They use what's called a "dry lube" process on the tapes, vs. the Sony tapes which use a "wet lube" process. I've read about this before and Brian confirmed it for me.

You might want to try cleaning the heads and then using only Panasonic tapes in the camera, should clear up your problems.

Michael
__________________
cut...Cut.....CUT!!!!
Michael Prediger is offline   Reply With Quote
Old May 2nd, 2003, 02:33 PM   #12
Regular Crew
 
Join Date: Jan 2003
Location: Palm Springs, CA
Posts: 86
What about fuji tapes? Dry or Wet???
Tustin Larson is offline   Reply With Quote
Old May 2nd, 2003, 02:40 PM   #13
New Boot
 
Join Date: Apr 2003
Location: Indianapolis, IN
Posts: 12
I believe that all tapes other than Panasonic use the "wet lube" process during manufacture, but I can't be 100% sure as info regarding this is difficult to find. I'm currently trying to contact someone at the Panasonic factory to see if they have any white papers, etc. which detail the processes involved.

Michael
__________________
cut...Cut.....CUT!!!!
Michael Prediger is offline   Reply With Quote
Old May 2nd, 2003, 02:53 PM   #14
Outer Circle
 
Join Date: May 2002
Location: Hope, BC
Posts: 7,527
Fuji is dry.

One of the links I have here,
http://www.dvfreak.com/tape.htm
has a list of tapes which says if they're dry or wet. It's not a complete list, though.
Frank Granovski is offline   Reply With Quote
Old May 2nd, 2003, 03:07 PM   #15
New Boot
 
Join Date: Apr 2003
Location: Indianapolis, IN
Posts: 12
Unbelievable!! So the Panasonic tape that was recommended to me as "dry" is, in fact, WET!

Man, my head hurts! :-)
__________________
cut...Cut.....CUT!!!!
Michael Prediger is offline   Reply
Reply

DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses...

Professional Video
(800) 833-4801
Portland, OR

B&H Photo Video
(866) 521-7381
New York, NY

Z.G.C.
(973) 335-4460
Mountain Lakes, NJ

Abel Cine Tech
(888) 700-4416
N.Y. NY & L.A. CA

Precision Camera
(800) 677-1023
Austin, TX

DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood.
  You are here: DV Info Net > Canon EOS / MXF / AVCHD / HDV / DV Camera Systems > Canon HDV and DV Camera Systems > Canon XL and GL Series DV Camcorders > Canon GL Series DV Camcorders

Thread Tools Search this Thread
Search this Thread:

Advanced Search

 



Google
 

All times are GMT -6. The time now is 07:15 PM.


DV Info Net -- Real Names, Real People, Real Info!
1998-2017 The Digital Video Information Network