Century Optics 16:9 Widescreen Adapter

Chris van der Zaan · March 31st, 2008, 07:49 AM

in progress

Chris van der Zaan · April 4th, 2008, 09:49 AM

Status so far:

Unfortunately not 'solved'. Statement from Schneider: falls within quality specification.

Right now there is another problem:

The lenses were sent back to me, but are hold by UPS. They want me to pay a big amount of duty costs. However, i have already paid duty (of the same lenses) back in December. The problem.. Schneider wrote a $700 value on the package, so they (UPS duty department) probably thought they were new goods.

I can't get any further than the first line call centre at the UPS helpdesk. I talked with many reps there. They all tell me to pay the bill. They don't want to get me on the phone with the duty department or someone who can fix this problem. Very annoying. I hate these kind of bureaucratic companies. So far it remains silent from Schneider as well.

Sigh....

There is a Dutch saying: goedkoop is duurkoop. Which means cheap goods, get expensive in the end. I have learned my lesson.

Dale Guthormsen · April 18th, 2008, 08:47 AM

Chris,

I never use UPS if I can find ANY alternative!!!!! Shipping from us to Canada, they charge a flat 51 dollars brokerage fee on anything, even a 5 dollar object!!!! No taxes or duties and you still get clipped!!!

I hope you can sort it out, last time that happened to me I ended up giving up and paying the extra expenses.

good luck!!!

Chris van der Zaan · May 11th, 2008, 01:55 PM

Still haven't got my lenses, nearly two months later. They are still with UPS and they won't give them to me.

I do not blame UPS only for this. As they did not declare a 700 dollar value for return/warranty goods. An amount which i never paid as well.... (it was 2x $99)

Chris van der Zaan · July 5th, 2008, 07:38 AM

Finally got my lenses. Schneider Optics came to the rescue and paid the fee which UPS wanted from me.

Case closed. Thank you Schneider Optics for the help.

Tom Blizzard · July 6th, 2008, 12:54 PM

Hi Chris,
Well, it took a while didn't it. Glad everything worked out OK.
Thanks for posting your pictures of the lens hood several months ago. I finally ordered mine and they are great. Considering the great price, they are fantastic.

Chris van der Zaan · July 7th, 2008, 05:32 PM

Yes, it was a bit frustrating. But i guess it happens.

I am glad i can leave this behind now. :)

Good to hear you like the hood. I still do as well. I use it as my main hood. I clamp it on my Raynox Wide Angle lens as well.

Chris van der Zaan · November 16th, 2008, 07:52 PM

This is what happened with the 16:9 lens magnifier

http://img20.imageshack.us/img20/2323/lens1fq0.jpg

ImageShack - Hosting :: lens2fe6.jpg

each of the hinges broke until the cap came off. i didnt use any force or something. i have used it about 7x during assignments.

pretty weak construction for the price. ($75)

March 31st, 2008, 07:49 AM	#136
Chris van der Zaan Regular Crew Join Date: Dec 2007 Location: The Netherlands Posts: 68	in progress Last edited by Chris van der Zaan; March 31st, 2008 at 08:32 AM.

April 18th, 2008, 08:47 AM	#138
Dale Guthormsen Trustee Join Date: Jun 2005 Location: Saskatchewan Posts: 1,903	Chris, I never use UPS if I can find ANY alternative!!!!! Shipping from us to Canada, they charge a flat 51 dollars brokerage fee on anything, even a 5 dollar object!!!! No taxes or duties and you still get clipped!!! I hope you can sort it out, last time that happened to me I ended up giving up and paying the extra expenses. good luck!!! __________________ Dale Guthormsen Xlh1, xl2, ef Lenses, Vinten Vision 6, Vegas 8.1, After Effects, Audition

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April 4th, 2008, 09:49 AM	#137
Chris van der Zaan Regular Crew Join Date: Dec 2007 Location: The Netherlands Posts: 68	Status so far: Unfortunately not 'solved'. Statement from Schneider: falls within quality specification. Right now there is another problem: The lenses were sent back to me, but are hold by UPS. They want me to pay a big amount of duty costs. However, i have already paid duty (of the same lenses) back in December. The problem.. Schneider wrote a $700 value on the package, so they (UPS duty department) probably thought they were new goods. I can't get any further than the first line call centre at the UPS helpdesk. I talked with many reps there. They all tell me to pay the bill. They don't want to get me on the phone with the duty department or someone who can fix this problem. Very annoying. I hate these kind of bureaucratic companies. So far it remains silent from Schneider as well. Sigh.... There is a Dutch saying: goedkoop is duurkoop. Which means cheap goods, get expensive in the end. I have learned my lesson.

May 11th, 2008, 01:55 PM	#139
Chris van der Zaan Regular Crew Join Date: Dec 2007 Location: The Netherlands Posts: 68	Still haven't got my lenses, nearly two months later. They are still with UPS and they won't give them to me. I do not blame UPS only for this. As they did not declare a 700 dollar value for return/warranty goods. An amount which i never paid as well.... (it was 2x $99)

July 5th, 2008, 07:38 AM	#140
Chris van der Zaan Regular Crew Join Date: Dec 2007 Location: The Netherlands Posts: 68	Finally got my lenses. Schneider Optics came to the rescue and paid the fee which UPS wanted from me. Case closed. Thank you Schneider Optics for the help.

July 6th, 2008, 12:54 PM	#141
Tom Blizzard Regular Crew Join Date: Jun 2007 Location: Fort Walton Beach, Florida Posts: 88	Hi Chris, Well, it took a while didn't it. Glad everything worked out OK. Thanks for posting your pictures of the lens hood several months ago. I finally ordered mine and they are great. Considering the great price, they are fantastic.

July 7th, 2008, 05:32 PM	#142
Chris van der Zaan Regular Crew Join Date: Dec 2007 Location: The Netherlands Posts: 68	Yes, it was a bit frustrating. But i guess it happens. I am glad i can leave this behind now. :) Good to hear you like the hood. I still do as well. I use it as my main hood. I clamp it on my Raynox Wide Angle lens as well.

November 16th, 2008, 07:52 PM	#143
Chris van der Zaan Regular Crew Join Date: Dec 2007 Location: The Netherlands Posts: 68	This is what happened with the 16:9 lens magnifier http://img20.imageshack.us/img20/2323/lens1fq0.jpg ImageShack - Hosting :: lens2fe6.jpg each of the hinges broke until the cap came off. i didnt use any force or something. i have used it about 7x during assignments. pretty weak construction for the price. ($75)