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Old November 14th, 2004, 07:03 PM   #1
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Optura XI split screen?

My Optura Xi has this odd problem where under certain lighting conditions you can see a vertical split in the picture. It's very faint and only happens under low light. It's actually so faint you won't see in the finder, you'll see it slightly on the LCD screen, and it becomes apparent on a TV. It's a thin white line...
It had done this ever since I had it but I didn't notice until I was editting old stuff months later (what can I say? I was busy). Is this an Optura thing or is there something wrong with my camera?
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Old November 15th, 2004, 09:23 AM   #2
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Do you have a website to put a picture up?
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Old November 15th, 2004, 10:43 AM   #3
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No... I'm woefully lacking in web presence....


Also BTW the camera was sent in for repair already. Ultimate Electronics sat on it for a week or two then sent it to Canon, so we'll see what happens. I'm just curious if anyone's seen this before
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Old November 19th, 2004, 06:14 AM   #4
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This 'split' in the picture - is it always in the same place on the screen? Could it be CCD smear? - a problem with this cam if you use higher shutter speeds.
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Old November 19th, 2004, 06:48 AM   #5
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I'm not sure what CCD smear is - like that vertical effect you get when looking at something overly bright?

The split is always dead center of the picture, it doesn't move. It's only real noticable in low light, where typically I slow down the shutter speed, 1/30 or less.
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Old November 19th, 2004, 10:09 AM   #6
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Jeff, I think this is normal for the Optura Xi. I have experienced the same thing.

A larger lens hood will fix the problem, I usually just shade the lens with my hand or cardboard to make it go away.
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Old January 18th, 2005, 06:33 PM   #7
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I sent my XI off on warranty service, and when it came back it still had the same split screen problem dispite a "CCD BLOCK REPLACEMENT". I was doubtful they did anything but I'm pretty sure they actually replaced the chip since there are dead pixels now there that weren't before.

Moral of the story, this is an XI shortcoming, don't service your camera, you'll wish you hadn't.
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Old January 18th, 2005, 07:02 PM   #8
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Jeff, send me an image via email and I'll host it.
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Old January 19th, 2005, 01:22 AM   #9
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Yes, I look forward to seeing it.
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