Optura 20 Problem at DVinfo.net

Go Back   DV Info Net > And Now, For Something Completely Different... > The Archives > Canon Optura Junior Watchdog

Canon Optura Junior Watchdog
High-end affordable consumer 1-CCD camcorders. PAL users invited!


 
 
Thread Tools Search this Thread
Old July 23rd, 2005, 07:29 AM   #1
Tourist
 
Join Date: Sep 2004
Location: Hammond, Louisiana
Posts: 4
Optura 20 Problem

My apologies if this thread is not in the correct category. Lately I've been having a problem with my Canon Optura 20. When I power the camera on (in record mode) the video seems to be laggy (it lags just enough to where if I wave my hand infront of it real fast that it takes about a split second for my camera to pick up the motion). The video also seems to have problems picking up bright light, or just most light at all.

The way the video acts resembles the way the camera performs when it is in Lowlight mode.

More info on the problem:

-Problem occurs about 70% of the time I turn on my camera.

-I have tried powering the camera on with and without the lens cap already on, it doesn't seem to make a difference.

-Problem occurs in both 'Easy recording' and 'Program AE' (those are the two settings on the camcorder... 'Easy recording' makes pretty much everthing automatic.

-When the problem is occuring I cannot activate the exposure button. The button seems to be 'dead'. Also, when I change from "Auto" to "Sports" or "Portrait" to "Lowlight" etc. there is no visible difference, as if the camera is just ignoring the command.

-When I record the video and watch in VCR mode, the problem still appears in the playback.



Any assistance would be greatly appreciated. Thank you.
__________________
http://www.brilleauxfilms.com
Nick Brilleaux is offline  
Old July 23rd, 2005, 09:06 AM   #2
Wrangler
 
Join Date: Jul 2002
Location: Makati, Metro Manila
Posts: 2,706
Images: 32
Have your vendor replace it, or, send it to Canon for repair. The Optura is definitely not working properly.

Here's a link to the Optura 20 support page
Michael Wisniewski is offline  
Old July 25th, 2005, 10:05 AM   #3
Tourist
 
Join Date: Sep 2004
Location: Hammond, Louisiana
Posts: 4
Well I played around with my camera and I think I discovered the source of the problem, but why the camera only started responding to this lately is kind of strange.

When I turned the camera on today for the first time, it worked fine. When I turned the camera on while it was pointed in the direction of a bright light/window, it was again acting strange. I powered off the camera and powered it back on while the lens cap was on, and it was working fine again.

I tried this test one more time, but when I went to turn it back on with the lens cap on, it was still acting strange. Maybe the camera just has to be off for a few minutes if it has taken in "too much light" perhaps? Either way, I still need to send the camera in. My tripod socket is stripped.

*Edit: After waiting several minutes I turned the camera back on and it seemed to be working fine.
__________________
http://www.brilleauxfilms.com
Nick Brilleaux is offline  
Old November 15th, 2005, 02:33 PM   #4
Tourist
 
Join Date: Oct 2005
Posts: 2
I have the same problem. Do you fix the problem? I don't find any solution yet. Thanks in advance.
Walter Covacevich is offline  
Old November 15th, 2005, 10:46 PM   #5
Tourist
 
Join Date: Sep 2004
Location: Hammond, Louisiana
Posts: 4
Well...

Well as I mentioned a few months ago when I posted this problem, my tripod socket was stripped so I had to send it to their place in New Jersey for repair. I sent it up there before Katrina, but didn't get it for a while afterwards because I'm in the "disaster area".... so it was away for about a month.

But cutting to the chase, the problem is now solved. I think when they cleaned the camera (which they do automatically with repair) it fixed it. Oh and it cost me $170 for the entire repair (tripod socket replace and clean).

Good luck.
__________________
http://www.brilleauxfilms.com
Nick Brilleaux is offline  
Old November 16th, 2005, 07:54 AM   #6
Tourist
 
Join Date: Oct 2005
Posts: 2
Thanks!, is a good info.
Walter Covacevich is offline  
Old December 25th, 2005, 05:45 PM   #7
Tourist
 
Join Date: Dec 2005
Posts: 1
Problem Cause ???

I am having the same problem with my Optura 20 - do you have any description from Canon Service Center as to what has been done, beyond simply cleaning it??
Thank you,

Igor.

Quote:
Originally Posted by Nick Brilleaux
Well as I mentioned a few months ago when I posted this problem, my tripod socket was stripped so I had to send it to their place in New Jersey for repair. I sent it up there before Katrina, but didn't get it for a while afterwards because I'm in the "disaster area".... so it was away for about a month.

But cutting to the chase, the problem is now solved. I think when they cleaned the camera (which they do automatically with repair) it fixed it. Oh and it cost me $170 for the entire repair (tripod socket replace and clean).

Good luck.
Igor Anufriyenko is offline  
Old December 25th, 2005, 10:15 PM   #8
Tourist
 
Join Date: Sep 2004
Location: Hammond, Louisiana
Posts: 4
Well they reported "tripod socket replaced"
__________________
http://www.brilleauxfilms.com
Nick Brilleaux is offline  
 

DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses...

Professional Video
(800) 833-4801
Portland, OR

B&H Photo Video
(866) 521-7381
New York, NY

Z.G.C.
(973) 335-4460
Mountain Lakes, NJ

Abel Cine Tech
(888) 700-4416
N.Y. NY & L.A. CA

Precision Camera
(800) 677-1023
Austin, TX

DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood.
  You are here: DV Info Net > And Now, For Something Completely Different... > The Archives > Canon Optura Junior Watchdog

Thread Tools Search this Thread
Search this Thread:

Advanced Search

 



Google
 

All times are GMT -6. The time now is 02:43 PM.


DV Info Net -- Real Names, Real People, Real Info!
1998-2017 The Digital Video Information Network