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Canon VIXIA Series AVCHD and HDV Camcorders
For VIXIA / LEGRIA Series (HF G, HF S, HF and HV) consumer camcorders.


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Old August 15th, 2007, 03:00 PM   #1
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Vertical Shadow stripe

Hi,

I am one month proud owner of a HV20 - Pal version. I shoot some footage as soon I got the camera, but due to hollydays, I had the camera on "rest" for 3 weeks. Today I went to do some shooting and realize that the camera is recording (also on viewfinder and on the LCD screen) a black vertical shadow (like a stripe) at the left side. I thought it was the lens but after cleaning the lens with compress air, realize that the stripe still there.

I tried different settings, different lights and color backgrounds and it's still there. I think it's some electronic interference. Did anyone had this problem before? Any suggestions?

Nuno
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Old August 15th, 2007, 04:02 PM   #2
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This sounds like it could be like what my Canon HV20 had - mine is being repaired under warranty. I had a vertical Red/Black line on the image after two months of ownership. You read about my findings here:

http://dvinfo.net/conf/showthread.php?t=98298

We can all help more if you post a picture for us to view.
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Old August 15th, 2007, 05:26 PM   #3
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Footage

Please see some clips here:
http://web.mac.com/nmfb/stripe.mov

Look at left side for the grey stripe on the footage.
Is different from what I found on yours.

Thanks.
Nuno
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Old August 15th, 2007, 05:31 PM   #4
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I tried 3 different methods to download your video file, each time it didn't work - zero bytes of data. Did it upload properly to your .mac account?
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Old August 15th, 2007, 05:44 PM   #5
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IN MP4 format

Please try
http://web.mac.com/nmfb/stripe.mp4
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Old August 16th, 2007, 02:11 AM   #6
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That's very weird looking - nothing like HV20s problem. Take that camera back quickly.. record some footage first for proof (looks like you already have). I have no idea what it is, but if I was asked, I'd say it's an optical defect.. odd!
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