a dar line from top to bottom on all the footage I shot with my HV20 at DVinfo.net

Go Back   DV Info Net > Canon EOS / MXF / AVCHD / HDV / DV Camera Systems > Canon XA and VIXIA Series AVCHD Camcorders > Canon VIXIA Series AVCHD and HDV Camcorders

Canon VIXIA Series AVCHD and HDV Camcorders
For VIXIA / LEGRIA Series (HF G, HF S, HF and HV) consumer camcorders.


Reply
 
Thread Tools Search this Thread
Old April 20th, 2007, 06:40 PM   #1
Regular Crew
 
Join Date: Jan 2007
Location: Washington
Posts: 49
a dar line from top to bottom on all the footage I shot with my HV20

I've been using my HV20 for almost a month and it has been flawless.

When I videotaped a live conference last night, there was this black line, running from the top to the bottoms, on the left side of the screen. (near the left 1/3 of the scree) It's a thin dark line.

At first, I thoguth it was a bad tape... but I hooked up my
HV20 directly via HDMI to my Sony 52XBR2 LCD monitor.
It was still there. I tried a couple of other HD monitors,
and they all showed the same thing.

I'm sure I'm still withign the return period, since I bought
mine from Costco.... I'm planning to take it to my local
Costco and get a refund. Should i order it from a different
source just so I can get another HV20 from a different
batch?

Thanks!
Leila Alkadi is offline   Reply With Quote
Old April 20th, 2007, 06:59 PM   #2
Inner Circle
 
Join Date: Nov 2005
Location: Elk Grove CA
Posts: 6,838
Nice thing about Costco is they stand behind their stuff indefinitely. I would just exchange it there..
__________________
Chris J. Barcellos
Chris Barcellos is offline   Reply With Quote
Old April 20th, 2007, 07:37 PM   #3
Trustee
 
Join Date: Jan 2005
Location: Plainview, N.Y.
Posts: 1,944
Leila, good advice from Chris, I'd do the same thing.
Ken Ross is offline   Reply With Quote
Old April 20th, 2007, 11:55 PM   #4
Major Player
 
Join Date: Oct 2003
Location: Los Angeles, CA
Posts: 293
Can you post a frame/still from your footage so we can see what you're talking about?
Peter J Alessandria is offline   Reply With Quote
Old April 21st, 2007, 07:19 AM   #5
Major Player
 
Join Date: Aug 2006
Location: Ottawa Canada
Posts: 755
Quote:
Originally Posted by Peter J Alessandria View Post
Can you post a frame/still from your footage so we can see what you're talking about?
Yes, that would help.

Mike
__________________
My short films... The Interview & Calls From The Führerbunker
Mike Horrigan is offline   Reply With Quote
Old April 21st, 2007, 01:10 PM   #6
Major Player
 
Join Date: Mar 2004
Location: Portland, OR
Posts: 314
Quote:
Originally Posted by Chris Barcellos View Post
Nice thing about Costco is they stand behind their stuff indefinitely. I would just exchange it there..
Costco changed their return policy this month:

http://www.costco.com/Service/Featur...uctNo=11204333


" Merchandise: We guarantee your satisfaction on every product we sell with a full refund. Exceptions: Televisions, projectors, computers, cameras, camcorders, iPOD / MP3 players and cellular phones must be returned within 90 days of purchase for a refund."
John McManimie is offline   Reply
Reply

DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses...

Professional Video
(800) 833-4801
Portland, OR

B&H Photo Video
(866) 521-7381
New York, NY

Z.G.C.
(973) 335-4460
Mountain Lakes, NJ

Abel Cine Tech
(888) 700-4416
N.Y. NY & L.A. CA

Precision Camera
(800) 677-1023
Austin, TX

DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood.
  You are here: DV Info Net > Canon EOS / MXF / AVCHD / HDV / DV Camera Systems > Canon XA and VIXIA Series AVCHD Camcorders > Canon VIXIA Series AVCHD and HDV Camcorders

Thread Tools Search this Thread
Search this Thread:

Advanced Search

 



Google
 

All times are GMT -6. The time now is 05:47 AM.


DV Info Net -- Real Names, Real People, Real Info!
1998-2017 The Digital Video Information Network