Contacting Canon re: adding 24p pulldown flags - Page 2 at DVinfo.net

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Canon VIXIA Series AVCHD and HDV Camcorders
For VIXIA / LEGRIA Series (HF G, HF S, HF and HV) consumer camcorders.


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Old May 2nd, 2007, 01:51 PM   #16
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A cause worth joining! I sent 2 emails and still have my righteous indignation, you can't beat that.
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Old May 2nd, 2007, 02:24 PM   #17
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Great idea!!! I sent an email just now as well..
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Old May 2nd, 2007, 03:07 PM   #18
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Woo Hoo!!! Power to the people!
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Old May 2nd, 2007, 11:34 PM   #19
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Poor Nick, I think he's the only one answering email today. At least we have one guy who sees the volume. 8-)
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Old May 2nd, 2007, 11:56 PM   #20
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lol, I got a response from Nick also. We are keeping him busy.
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Old May 3rd, 2007, 12:53 AM   #21
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Nick responded to my email to.. Good ole Nick...
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Old May 3rd, 2007, 01:06 AM   #22
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Guess I'm the only one that Nick didn't reply to. I got a much more canned response from Chris!

Steve
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Old May 3rd, 2007, 09:05 AM   #23
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I'm going to send off an email shortly. Seems i'm NOW a HV20 owner and all (new born, a few hours old!). LOL

I am but one person. Now with added +1 for power. ;)
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Old May 3rd, 2007, 09:16 AM   #24
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i have yet to buy an HV20 but very intrested in it for the image quality thinking of buying one this week perhaps but i really hate the 24p pulldown issue i have no proplem with this with my dvx100b ofcourse vegas 6 user here but what i wanted to ask was if its CANON proplem to fix how do they fix this i hear the word firmware fixing does this mean i would have to return my camera back to CANON to fix it and they add software to make it so they look for the pull down ?????
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Old May 3rd, 2007, 09:34 AM   #25
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Canon sent me a survey link for their customer service and I filled it out generally postive, but left it that the issue was not resolved. We'll see what happens.
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Old May 3rd, 2007, 10:26 AM   #26
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I just sent my email & filled out that form.

If this works, maybe we should request a complete manual mode next (with shutter & aperture info displayed on the screen).
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Old May 3rd, 2007, 10:47 AM   #27
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can anyone tell me about what firmware upgrade would men if i bought the HV20 will i have to give the camera back to CANON for the upgrade and they send it back
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Old May 3rd, 2007, 11:03 AM   #28
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Quote:
Originally Posted by Martin Newsome View Post
can anyone tell me about what firmware upgrade would men if i bought the HV20 will i have to give the camera back to CANON for the upgrade and they send it back ?
Marty - chill... :-) I don't have my owners manual in front of me but I believe what you do is download the firmware update to your mini-SD card (the one you use for still photos on the HV20 - ain't got one? $20 for a 1GB card at Buy.com), put the card in the camera and it does the firmware update automatically.
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Old May 3rd, 2007, 11:18 AM   #29
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thanx peter one question how would i down load the firmware on to the sd card ?
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Old May 3rd, 2007, 11:21 AM   #30
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You'd need a card reader for your computer. Download the HV20 update to your computer and copy to the SD card. The Mini (and Micro) SD cards come with their own adapter so a regular, full size SD reader can hold them. Many PC's these days come with a built-in card reader or you can get a USB one for under $20.
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