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Canon VIXIA Series AVCHD and HDV Camcorders
For VIXIA / LEGRIA Series (HF G, HF S, HF and HV) consumer camcorders.

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Old May 13th, 2007, 06:49 PM   #1
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hv20 lcd dead pixels

Brand new, first time start up and there it is, a green little dot on the lcd that never goes away.
Will store take in back for another one or is one single remarkably bright also anoying dot is acceptable?

Alexis
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Old May 13th, 2007, 08:35 PM   #2
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Had the same issue with the first one I received, and the local store I got it from was nice enough to swap it for me. I believe Canon policy is different however, with a minimum number of dead pixels needed before an exchange will be made. This is similar to LCD monitors.
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Old May 13th, 2007, 08:53 PM   #3
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I'll be calling tommorrow morning. I hope they do the same. It's not fair when it happens in the very first power on. It's so annoying.

Alexis
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Old May 13th, 2007, 09:14 PM   #4
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Dead pixels don't form over time...

When you first turn on an LCD if it has a dead pixel... it was there from the start...

I have not personally bought an item w/ an LCD that had a dead pixel... I've never seen it...
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Old May 14th, 2007, 12:55 AM   #5
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Try rubbing it with your finger a bit. It may just be a stuck pixel.
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Old May 14th, 2007, 06:40 AM   #6
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Quote:
Originally Posted by Mikko Lopponen View Post
Try rubbing it with your finger a bit. It may just be a stuck pixel.
Tried that, still there. But thanks.

Alex
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Old May 14th, 2007, 11:36 AM   #7
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Update

I called this morning and explain whats wrong with the camera, they inmediatly send me an RA number for exchange. No problem.
I'm a Happy B&H Costumer

I'm going now to Fedex.

Alex
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Old May 14th, 2007, 12:15 PM   #8
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Quote:
Originally Posted by Joe Busch View Post
Dead pixels don't form over time...
As a moderator for a very popular Projector forum, I beg to differ.

Dead pixels can indeed form over time, and do just that. At least on TV/Projector LCD panels. I've seen it myself many times...

I also have plenty of Home Theater enthusiasts who would argue that as well.
;)

Is the HV20's LCD screen different than LCD technology used in TV's/Projectors?


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Old May 14th, 2007, 04:57 PM   #9
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I'm one of many previous GL1 owners that had to trash the camera due to a dead pixel showing up on the image. I realize yours is a separate issue, it's just seeing the words dead pixel on a Canon forum creates undesirable flashbacks.

I'd like to buy the HV20, however I'm still gun-shy about Canon.

Rastus
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Old May 14th, 2007, 05:11 PM   #10
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Is it the same? I mean the brilliant dot I saw wasn't seen at the picture I grab some and it was not there.

I never worked with GL series, I have a XL1s and a XL2 a baby 3CCD Panny and have seen lots of others cams from cheap to Pro's (everytime someone wants a transfer I make them bring up there own cams for the playback), and I never had to deal with one single dead pixel. This is my very first time, hopfully the last.

Alex
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Old May 14th, 2007, 09:46 PM   #11
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I have the same problem a dead pixel on a brand new Hv20, waiting to get it replaced all sold out.
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