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Canon XF Series 4K and HD Camcorders
Canon XF705, XF405, XF305, XF205 and XF105 (with SDI), Canon XF400, XF300, XF200 and XF100 (without SDI).

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Old March 8th, 2011, 11:29 AM   #1
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XF Utility 'Cannot read the clips'

I spent the day yesterday out shooting with my XF305 and filled up 1 1/2 64Gb Sandisk Extreme Pro cards. I played back the entire day's shooting on my large LCD screen through the HDMI output of the camera, and everything looked great. This morning I imported the B card that was half full with Canon XF utility and everything went well.

Then I put the full A card into the firewire reader and got the message 'Cannot read clips'.

I ejected the card and put it back in my camera, and now the camera can't read them either. There is just a big question mark on each clip.

Any ideas of how this might have happened and what can be done to fix the problem?

I hate to lose a full day's worth of shooting. Worse, I'm concerned that this may happen again.
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Old March 8th, 2011, 11:31 AM   #2
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Re: XF Utility 'Cannot read the clips'

Bob, if you take this card back to the computer via your card reader, are the files still present, along with the appropriate folder structure?
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Old March 8th, 2011, 11:42 AM   #3
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Re: XF Utility 'Cannot read the clips'

Yes, the files are all there.

The file structure looks OK. Each file folder has five files in it, the MXF file being the largest.
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Old March 8th, 2011, 12:18 PM   #4
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Re: XF Utility 'Cannot read the clips'

Recommend you copy & paste the entire contents of the card, over to your hard drive.

Download and install the free Sony PDZ-VX10 XDCAM Viewer software and see if it will play the .MXF clips (it should).

Sony : XDCAM & XDCAM EX Software Downloads : United Kingdom
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