Canon XF300 Loss of Media Clips at DVinfo.net

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Canon XF Series HD Camcorders
Canon XF305, XF205 and XF105 (with SDI), Canon XF300, XF200 and XF100 (without SDI).


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Old July 30th, 2011, 01:05 PM   #1
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Join Date: Apr 2011
Location: Portland, OR
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Canon XF300 Loss of Media Clips

I have a Canon XF300 use SanDisk Extreme 32 gig cards. Yesterday I shot about a half hour of footage and when I went to download the virtual media and the Canon Utility dialog box read "cannot read clips" and the video was not there. I had previous clips on the card and they were still there but the new footage was gone. I don't think it was the camera since when I shot again and downloaded the video the number of was new clip was 15 numbers later. Does anyone know if there is a program to retrieve media? Any help would be very welcome.
Thanks,
Elaine Velazquez
Independent Producer
Portland, OR
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Old July 30th, 2011, 03:18 PM   #2
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Location: Los Angeles, CA
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Re: Canon XF300 Loss of Media Clips

Sandisc used to supply something called Rescue Pro with its cards - usually in the form of a 3" cd that was included with the card. I haven't seen one in a while with their products. When I Googled it, I came up with this site:
RescuePRO File Recovery Software - Data Recovery Software
- they seem to be the current supplier of the software. The deluxe version is $60/year - yikes!

It isn't even listed on Sandisk's site. Weird...

Anyway, I haven't had that issue with my XF300, but the product has worked with my other Canon SLR files. Do you have a version of it from another Sandisk card?

Sorry I couldn't be of more help -

Larry
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Old August 1st, 2011, 02:11 AM   #3
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Re: Canon XF300 Loss of Media Clips

Every Sandisc Extreme card that I have came with a little slip of paper with a serial number & details of how to download & register RescuePro.
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Old August 1st, 2011, 08:22 AM   #4
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Re: Canon XF300 Loss of Media Clips

Quote:
Originally Posted by Nigel Barker View Post
. . . . with a serial number & details of how to download & register RescuePro.
Thanks for the Heads-Up Nigel!

Grazie
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