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Canon XF Series HD Camcorders
Canon XF305, XF205 and XF105 (with SDI), Canon XF300, XF200 and XF100 (without SDI).


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Old July 4th, 2015, 04:34 AM   #1
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XF300 LCD problem

Filming yesterday and the LCD suddenly stopped working. I have been through the menus thoroughly and cannot find a setting being the problem. The Viewfinder and HDMI outputs work fine. I use both viewfinder and LCD regularly and have had no problems at all since having this camera from new (470 hours).

If you have any ideas please let me know.

Many Thanks

Alan
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Old July 4th, 2015, 07:49 AM   #2
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Re: XF300 LCD problem

Perhaps the internal cable to the LDC panel has come loose?
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Old July 5th, 2015, 03:58 AM   #3
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Re: XF300 LCD problem

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Originally Posted by Don Palomaki View Post
Perhaps the internal cable to the LDC panel has come loose?
Is that something I can do myself?
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Old July 5th, 2015, 07:32 AM   #4
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Re: XF300 LCD problem

Most folks do not have the technician skills required to do it, but a few do. The first issue is finding sufficient service information on the camcorder to be able to disassemble it sufficiently to reach the needed nooks and crannies. And there is no assurance it is just a cable (although that has happened with other camcorder models that have swing-out displays). You might need other parts.

I do not have an XF300 so I cannot comment on it. I trust it is out of warranty at this point. I would check with Canon service (at least in the USA) on the basic price to send it in for service and checking the LCD rather than risk taking a nominally US$4k camcorder apart. If your time is worth anything, then the cost to send it to Canon is probably less than the investment in time and energy to DIY if you have not taken the camcorder apart before. But google (and other search engines) to see if the problem pops up - you just might find a fix posted somewhere if it is a common issue..
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Old July 5th, 2015, 08:39 AM   #5
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Re: XF300 LCD problem

Someone is selling an LCD on E-Bay for $200.

LCD Screen Display Part for Canon XF300 XF305 Video Repair New | eBay


Mark
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Old July 5th, 2015, 03:53 PM   #6
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Re: XF300 LCD problem

Thanks Don, I have contacted 2 companies in the UK for advice and quotes.
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Old July 10th, 2015, 07:17 AM   #7
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Re: XF300 LCD problem

Update:- Sent my XF300 to Canon repair in Elstree North London UK and got an email today saying it is prepared and on its way back :-)
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Old July 10th, 2015, 07:50 AM   #8
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Re: XF300 LCD problem

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Originally Posted by Alan McCormick View Post
Update:- Sent my XF300 to Canon repair in Elstree North London UK and got an email today saying it is prepared and on its way back :-)
That's great. Sending a camera in for repair is like sending a relative into the hospital. Glad it's on the way back. Let us know the diagnosis.
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Old July 10th, 2015, 07:53 AM   #9
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Re: XF300 LCD problem

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Originally Posted by Steven Davis View Post
Sending a camera in for repair is like sending a relative into the hospital.
Sure is :-) Should know Monday
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Old July 10th, 2015, 08:16 AM   #10
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Re: XF300 LCD problem

How typical - the day I don't have my camera we get a free flypast by "The Red Arrows Display Team"

:-(
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Old July 10th, 2015, 06:31 PM   #11
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Re: XF300 LCD problem

They are too fast to film anyway ;-)
Last year I saw them in Muscat-Oman, they were terrific.
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Old July 14th, 2015, 06:33 AM   #12
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Re: XF300 LCD problem

"Perhaps the internal cable to the LDC panel has come loose?"

100% correct Don - well worth getting it fixed at Canon though as I am now up and running for the next shoot :-)
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Old July 15th, 2015, 12:34 AM   #13
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Re: XF300 LCD problem

I've used Elstree before. Good service and they gave my XF300 a clean AND fitted back some of the covers that had gone AWOL. They also did a Firmware UG for free!

My System battery needs replacing which is NOT a User fix. Need to get some timescales from them.

Glad you got it fixed.

G
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Old July 15th, 2015, 03:00 AM   #14
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Re: XF300 LCD problem

Hi Grazie - seems to be the business so far - I am surprised about the internal battery comment. If I had realised I would have got that done at the same time :-(
How long have you had yours now?
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Old July 15th, 2015, 10:45 AM   #15
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Re: XF300 LCD problem

I've had mine 4 years.

Today I had the system battery replaced. In at 12:20pm out at 14:40pm - marvelous! - What a company.

Grazie
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