A1 troubles, please help at DVinfo.net
DV Info Net

Go Back   DV Info Net > Canon EOS / MXF / AVCHD / HDV / DV Camera Systems > Canon HDV and DV Camera Systems > Canon XH Series HDV Camcorders

Canon XH Series HDV Camcorders
Canon XH G1S / G1 (with SDI), Canon XH A1S / A1 (without SDI).

Reply
 
Thread Tools Search this Thread
Old August 17th, 2007, 04:06 PM   #1
Regular Crew
 
Join Date: Feb 2004
Location: San Francisco Bay Area, CA
Posts: 112
A1 troubles, please help

My A1 has been used very little since I bought it, a change of job kept me very busy, at my 2nd tape a 4 months ago (bought the camera when they just came out) I saw something funny with the tape, it was coming out. After trying gently a few times it came out and I used the camera for my 3rd tape. At my 4th tape a couple of months ago I noticed that expelling the tape wasn't easy. The door was opening and then I had to be very very quick pulling out the tape or the door will close on it. The same for a new tape, it is a fast exercise of opening the door, pull the old tape quickly, the door will close by itself immediately, open the door again, push a new tape in and the door will close itself right away. Nothing look broken or bended. Anyone had this problem? anyones knows of a mechanical reset (BTW I did the reset in the menu but it is just about the electronics). I hope some of you may help or next week I've to send it to Canon. It was really sad, I went to Italy and Spain for vacations and I had to keep it at home.... Everything else is perfect, the quality is amazing.

Regards
Gabriele
__________________
Gabriele - San Francisco Bay - CA
Gabriele Sartori is offline   Reply With Quote
Old August 17th, 2007, 04:33 PM   #2
Major Player
 
Join Date: Mar 2007
Location: Philly,PA
Posts: 360
that sounds pretty serious... and progressing.
first make sure that the cover is completely open when you eject the tape.
then make sure that there is nothing inside the tape area that would force it to act that way. if not, it's not something that will fix itself. send it back.
canon is notorious for tape drive issues.
they'll take care of it and are very good about it.
Eric Weiss is offline   Reply With Quote
Old August 17th, 2007, 06:41 PM   #3
Contributor
 
Join Date: Jan 2003
Location: Kansas City, MO
Posts: 4,449
I thought I had a problem at first, but the door was not opening all the way because it was hitting the strap. I just push the strap down and mic cable out of the way and make sure the door opens all the way and all is well. You might check that first, just to be sure. If it's not that, then it needs repair.
Bill Pryor is offline   Reply With Quote
Old August 18th, 2007, 08:16 PM   #4
Regular Crew
 
Join Date: Feb 2004
Location: San Francisco Bay Area, CA
Posts: 112
Quote:
Originally Posted by Bill Pryor View Post
I thought I had a problem at first, but the door was not opening all the way because it was hitting the strap.
Indeed I thought about having the same problem. The strap wa by default a little tight and the door was touching it but unfortunately after releasing the strap it is still showing the problem. Too bad.. :-(
__________________
Gabriele - San Francisco Bay - CA
Gabriele Sartori is offline   Reply With Quote
Old August 18th, 2007, 08:18 PM   #5
Regular Crew
 
Join Date: Feb 2004
Location: San Francisco Bay Area, CA
Posts: 112
Quote:
Originally Posted by Eric Weiss View Post
that sounds pretty serious... and progressing.
first make sure that the cover is completely open when you eject the tape.
then make sure that there is nothing inside the tape area that would force it to act that way. if not, it's not something that will fix itself. send it back.
Thanks, tomorrow I check one more time although previously I didn't see anything odd. The strange thing is that beside this door issue the mechanic works well. Once the tape is inside it works like a charm. I will give one more try tomorrow and then I will send ti to Canon, they are here in California, I hope to get it back in a couple of weeks.
__________________
Gabriele - San Francisco Bay - CA
Gabriele Sartori is offline   Reply
Reply

DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses...

B&H Photo Video
(866) 521-7381
New York, NY USA

Scan Computers Int. Ltd.
+44 0871-472-4747
Bolton, Lancashire UK


DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood.
  You are here: DV Info Net > Canon EOS / MXF / AVCHD / HDV / DV Camera Systems > Canon HDV and DV Camera Systems > Canon XH Series HDV Camcorders

Thread Tools Search this Thread
Search this Thread:

Advanced Search

 



All times are GMT -6. The time now is 10:00 AM.


DV Info Net -- Real Names, Real People, Real Info!
1998-2024 The Digital Video Information Network