Broke my headphone socket! at DVinfo.net
DV Info Net

Go Back   DV Info Net > Canon EOS / MXF / AVCHD / HDV / DV Camera Systems > Canon HDV and DV Camera Systems > Canon XH Series HDV Camcorders

Canon XH Series HDV Camcorders
Canon XH G1S / G1 (with SDI), Canon XH A1S / A1 (without SDI).

Reply
 
Thread Tools Search this Thread
Old June 8th, 2008, 12:41 PM   #1
New Boot
 
Join Date: Jun 2007
Location: London, UK
Posts: 5
Broke my headphone socket!

I managed to step on the headphone cable whilst it was plugged into the XHA1 today. The plastic bit inside the socket is broken and I now can't hear anything when i pludg teh headphones in.
:(

Is it a quick and simple fix or am I looking at lots of $$$$ ?

Thanks
Sy Angelis is offline   Reply With Quote
Old June 8th, 2008, 03:10 PM   #2
Obstreperous Rex
 
Join Date: Jan 2001
Location: San Marcos, TX
Posts: 27,366
Images: 513
Send it to Canon factory service (in London, I believe). There will be a repair charge, but it's not going to break you.
__________________
CH

Search DV Info Net | 20 years of DVi | ...Tuesday is Soylent Green Day!
Chris Hurd is offline   Reply With Quote
Old June 8th, 2008, 03:32 PM   #3
Major Player
 
Join Date: Oct 2007
Location: London, UK
Posts: 795
Yes, it's just outside London. It will take a couple of weeks for them to turn it round. I hope you don't need it in a hurry.
__________________
http://www.gooderick.com
Richard Gooderick is offline   Reply With Quote
Old June 8th, 2008, 04:47 PM   #4
Inner Circle
 
Join Date: Feb 2007
Location: Fairfield, Dunedin, New Zealand
Posts: 3,682
Images: 18
Hi Sy.............

If you actually front up to Canon Service in North London and throw yourself on the mercy of the receptionist, you'd be suprised at what might happen - worked for me on a couple of occasions.

Bugger of a place to get to on public transport tho' (luckily, I drove).


CS
Chris Soucy is offline   Reply With Quote
Old June 9th, 2008, 01:12 AM   #5
Regular Crew
 
Join Date: Apr 2008
Location: Edinburgh UK
Posts: 94
Presumably you should call them first to log it in and get a reference number. My XH should arrive in London on Tuesday to have its firewire port repaired.

It would be interesting to find out which of our 2 cameras come back first!

Ian
www.festivalpreviews.com
Ian Wright is offline   Reply With Quote
Old June 9th, 2008, 06:38 AM   #6
Regular Crew
 
Join Date: Feb 2007
Location: Berlin, Germany
Posts: 89
Had the same issue one year ago. Canon (Germany) fixed it for free (warranty), but they told me, I would have cost about 140€. After that experience I made myself a short adapter cable, fixed on the camera's handheld. Never happened again, just had to fix the cable a couple of times.
Jan Luethje is offline   Reply With Quote
Old June 9th, 2008, 07:11 AM   #7
Regular Crew
 
Join Date: Mar 2007
Location: Canyon Country, CA
Posts: 71
I did the same thing (a year ago) when my camera was only a month old. They charged me $250 to fix it. They knew it was not a warranty issue. This was at the Irvine, California repair center.

I now use a double connector with an angled input so if I do it again, just the connector will separate from the angled one.

Last edited by Howard Wilczynski; June 9th, 2008 at 07:45 AM.
Howard Wilczynski is offline   Reply With Quote
Old June 9th, 2008, 09:31 AM   #8
Major Player
 
Join Date: Oct 2007
Location: London, UK
Posts: 795
Howard
Is there any chance that you could link to one of these connectors somewhere on the web or provide a photo.
I can't visualise it.
__________________
http://www.gooderick.com
Richard Gooderick is offline   Reply With Quote
Old June 9th, 2008, 09:26 PM   #9
Regular Crew
 
Join Date: Mar 2007
Location: Canyon Country, CA
Posts: 71
Here is a picture, I got it at a local electronics store.
Attached Thumbnails
Broke my headphone socket!-minijack.jpg  
Howard Wilczynski is offline   Reply With Quote
Old June 10th, 2008, 04:32 AM   #10
New Boot
 
Join Date: Jun 2007
Location: London, UK
Posts: 5
Thanks for the info everyone.

Dropped it off at the North london branch yesterday morning. Hopefully will ahve it back early next week. No idea as to cost yet.

I'll look into the adaper as well.
Sy Angelis is offline   Reply With Quote
Old June 10th, 2008, 11:18 AM   #11
Major Player
 
Join Date: Dec 2007
Location: Pembrokeshire, Wales
Posts: 734
I think I got my elbow joint from a small electronics shop in Cardigan, but you can probably get them from www.keene.co.uk, and Maplin. I had one for the lanc too, though 2.5mm joints are more difficult to come by.
__________________
Canon XH A1; Canon XF100; Nikon D800
Annie Haycock is offline   Reply With Quote
Old June 14th, 2008, 04:32 PM   #12
New Boot
 
Join Date: Jun 2007
Location: London, UK
Posts: 5
The camera was ready on thursday and I picked it up yesterday afternoon.

Cost.... £151.

That'll teach me to look where I walk in future!!!
Sy Angelis is offline   Reply With Quote
Old June 14th, 2008, 07:18 PM   #13
Regular Crew
 
Join Date: Mar 2007
Location: Canyon Country, CA
Posts: 71
Sure taught me a lesson too. This is why I got the angle adapter. I figure if I did do it again, there would be little or no damage if it worked correctly as I planned.
Howard Wilczynski is offline   Reply With Quote
Old June 22nd, 2008, 09:56 AM   #14
Regular Crew
 
Join Date: Apr 2008
Location: Edinburgh UK
Posts: 94
I'm getting mine back from London, firewire repair, tomorrow - 9 business days. Apparently the Grand Prix meant that a lot of their technicians were there, presumably working, delaying my repair.

Ian
http://www.festivalpreviews.com
Ian Wright is offline   Reply With Quote
Old June 22nd, 2008, 10:25 AM   #15
Regular Crew
 
Join Date: Apr 2004
Location: Vancouver, BC
Posts: 131
Is this weakness unique to the XH-A1? Is it because the green plastic insulator is too small? It is questionable that it is an owner fault or a design flaw considering the number of people that have had this part break.
I have one of the right angle adapters but I am not quite sure how it helps prevent the breakage (since it has not happened to me YET!
Guy Shaddock is offline   Reply
Reply

DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses...

B&H Photo Video
(866) 521-7381
New York, NY USA

Scan Computers Int. Ltd.
+44 0871-472-4747
Bolton, Lancashire UK


DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood.
  You are here: DV Info Net > Canon EOS / MXF / AVCHD / HDV / DV Camera Systems > Canon HDV and DV Camera Systems > Canon XH Series HDV Camcorders

Thread Tools Search this Thread
Search this Thread:

Advanced Search

 



All times are GMT -6. The time now is 12:57 PM.


DV Info Net -- Real Names, Real People, Real Info!
1998-2024 The Digital Video Information Network