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Canon XH Series HDV Camcorders
Canon XH G1S / G1 (with SDI), Canon XH A1S / A1 (without SDI).


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Old October 9th, 2008, 01:02 PM   #16
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Travis, that's something that you should probably ask Canon directly -- call 1-800-OK-CANON and follow the prompts until you get a live human being on the phone. It's always a good idea when you buy a used camcorder to send it in for a factory service check-up and cleaning anyway.
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Old October 9th, 2008, 05:10 PM   #17
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how does one break off that tiny little lever?
its so small and it doesnt even stick out as much (almost 2mm)
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Old October 9th, 2008, 05:21 PM   #18
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It's pretty out of order that the guy never told you that it was bust. They would have known and as per previous post it would be pretty hard to break.
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Old October 10th, 2008, 01:55 AM   #19
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It's pretty out of order that the guy never told you that it was bust. They would have known and as per previous post it would be pretty hard to break.
I couldn't agree more. He then went as far as to blame UPS for damage and assumed I take it up with them and not him. However, there was no little slider in the box and not only was that not the case, but he simply brown-bagged the product box and shipped it without any other form of packaging or condition (i.e., larger box and cushioning of any method).

So I told him that even I were to go to UPS about this matter, they would surely dismiss it with my testimony of strictly the product box being the only cushion to this expensive piece of gear. He then denied me that of any of the ultimatums I gave him:

1. Give me a full refund due to a false testimony and given that I reported the issue within two days of receipt. General mannerisms go that I should have at least fifteen days to inspect my investment.

2. Compensate for any repair costs that his claimed warranty will not cover due to false testimony and out of simple courtesy.

He now does not respond to any of my attempts at contact and he has halted an imminent project that demanded a functional viewfinder (given the shooting situations).

I will call Canon tomorrow and see what they can do for me. They were very considerate when it came to the AF issues I observed when in AiSERVO when using my old dSLR, the Canon EOS 1D Mark III.

Here's hoping they are equally as courteous this time around.
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Old October 10th, 2008, 05:26 PM   #20
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Wow...

Canon says they do not offer extended warranties, only the one year warranty from the time of purchase so yet again...I have been snaked.

He will not answer my calls so I cannot find out if there is a third party he got the extended warranty with as no literature indicating such was included.

I have become very heated and may take him to Claims court if I do not receive service, compensation or a full refund based on these fraudulent claims made previous to payment.
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Old October 10th, 2008, 05:37 PM   #21
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Just found the post. Says he was selling it AS-IS. Sucks and it's not an excuse to not state things are broken/missing but it was stated. Hopefully things work out in the end. Good luck!
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Old October 10th, 2008, 05:47 PM   #22
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I did not buy it from this post, nor his eBay post. There was a PayPal note made of what I expected and I will not tolerate this.

I was merely told he had the camera for sale from a member of POTN and contacted him from there.
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Old October 10th, 2008, 06:08 PM   #23
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Good luck with your process.
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Old October 10th, 2008, 06:20 PM   #24
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Thanks.

Sadly, I have a feeling things aren't going to go well.

It's a shame, because it was bought for me from this kid by my co-worker.
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Old October 10th, 2008, 06:35 PM   #25
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Thanks.

Sadly, I have a feeling things aren't going to go well.

It's a shame, because it was bought for me from this kid by my co-worker.
Im new here but is it not allowed to post the sellers name? or are you just refraining from doing so. because who knows if he may attempt to resell the camera without any notification after he refunds your payment?
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Old October 10th, 2008, 07:16 PM   #26
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I've been screwed several times by sellers not refunding me money due to the scammer closing their accounts. Paypal's reply is simply "tough cookies, we couldn't pull any money". If you'll be filing a paypal claim, be sure to be prompt about it.

Paypal isn't about security, it's about convenience.

I'd be interested in hearing what the seller has to say as he has been a member on these boards for a while.
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Old October 11th, 2008, 03:10 AM   #27
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Hey Travis, really feel for you and I hope that you get a refund. If you take a step back and look at how much you paid and how much it will be to repair it (I'm sure it won't be a big cost).....it's a great camera and once it's sorted you'll be stoked!

Good Luck

J
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Old October 11th, 2008, 11:50 AM   #28
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He refuses to answer me or my co-worker through any medium of communication.

I posted his name in a the title of one of my posts, but I seriously doubt he is gonna refund me.

According to me co-worker he actually sent back the eCheck through PayPal in the form of an instant payment. That resulted in him not receiving his full payment back, but after speaking to the seller, the seller said to just send him the received amount through Western Union.

That part, I took care of as my co-worker wasn't very familiar with Western Union. Is there more security that way?

I'd like to hear what the seller has to say too, but apparently he isn't answering for me or my co-worker.
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Old October 11th, 2008, 12:48 PM   #29
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Hi

Are you absolutley shure that you are looking at the right place on the viewfinder? I add a picture to this post. It's the small slider on the underside of the viewfinder. In the picture it's marked in red. It's not the small hatch/hole lower down in the picture.


Regards,

/Bo
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Old October 11th, 2008, 01:13 PM   #30
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According to me co-worker he actually sent back the eCheck through PayPal in the form of an instant payment. That resulted in him not receiving his full payment back, but after speaking to the seller, the seller said to just send him the received amount through Western Union.

That part, I took care of as my co-worker wasn't very familiar with Western Union. Is there more security that way?
Western Union is less safe than Paypal. It is the method of choice for many scammers, as there is no way to file a claim and get your money back.
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