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Canon XH Series HDV Camcorders
Canon XH G1S / G1 (with SDI), Canon XH A1S / A1 (without SDI).


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Old March 29th, 2009, 08:44 AM   #1
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Contacting Canon Canada for Out of Warranty Damaged Camera

This might be wrong forum. I apologize if so.

Yesterday sadly, my two year old XH A1 slipped out of my hands despite my efforts to catch it. It had wide angle lens on it, which is fine and physically camera is fine from outside. I think the lens and something else is broken from inside.

It's out of warranty. Any idea how can I contact canon and of course pay to get this fixed. Plus anyone went through this experience?
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Old March 29th, 2009, 08:58 AM   #2
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Im curious as well, i have a suplemental insurance on it (sagemax NEW) and a few weeks ago i broke the eye piece. Wondering if anyone knows if i should send it to cannon or sagemax
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Old March 29th, 2009, 09:49 AM   #3
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Call the SERVICE center.

.Request a repair #

.Average turnaround in about two weeks

.Hope for the best it was repaired
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Old March 30th, 2009, 02:26 AM   #4
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Login to the Online Canon Repair Centre in Canada and submit a request for repair:

https://orderdesk.canon.ca:9443/Repa...geSelection.do
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